_ ERROR 1402 could not open Key__ HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Current Version\Run\OptionalComponents\MSFS__

When I try to download the latest update to Adobe Reader, I get the following error message:

ERROR 1402 could not open key
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\Current Version\Run\OptionalComponents\MSFS

I searched this error on the Adobe Reader website and they said to uninstall the current version of Adobe Reader on my computer with the command install/uninstall via the control panel - I tried to do, but the I get the same error message when I try to uninstall my current version to reinstall.  I'm so caught up in a "catch 22".  I really need to know how to correct this error so that I can update/install this program.

Thank you

Sandi

sandib5532,
Try to use The Windows Installer Cleanup utility and see if it is able to remove your current version.  Alternatively, you can consult the Adobe removal instructions.

Mike - Engineer Support Microsoft Answers
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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