Error 2738 - could not access VBScript Runtime for custom action during the INSTALLATION of broadband dongle by distribution VODAFONE K3565 rev2. ON WINDOWS 7 PREMIUM

Whenever I try to install a dongle broadband PAYG Vodafone K3565 rev2, I get an error message; -error 2738 - could not access VBScript Runtime for custom action. I am running Windows 7 Home Premium on a Samsung R522 again.
I found that I got the same error message when I tried to install INCREDIMAIL on the same computer laptop.

On the vodafone website, I found a resolution the resolution I found was;

1. run command prompt as administrator
1.1 Start Menu-> all programs-> Accessories
1.2 right-click on command prompt and select run as administrator of

2. If you are using the 32-bit version of Windows:
Type cd %windir%\system32 in the command prompt and press ENTER.

If you are using the 64 bit version of Windows:
Type cd %windir%\syswow64 in the command prompt and press ENTER.

3. type regsvr32 vbscript.dll in the command prompt, and then press ENTER.

When I tried this, I got a message that this had been done but I tried to install the programs and even once, they both failed and I got the same error as before.

Can anyone help?

Well... It has been a week. I know too much now.

ATTENTION: This field is very complicated AND there are too many incorrect analyses out there.

The problem for me is (FOCUSED) that the current user HK had entires THAT SHOULDN'T BE!

The computer settings are found under the Local Machine of HK. HKLM must be correct.

Procedure: REMOVE all entries in HKCU. Correct path the InprocServer32 value.

My specific (2738) error occurred trying to find "vbscript.dll" (aka "\{B54F3741-5B07-11cf-A4B0-00AA004A55E8"})

Some antivirus software redirects requests for certain things by herself (aka 'diversion'). If the

InprocServer32 is EMPTY (in HKCU - for me). All of the solution has been to remove the HKCU entries.

Another little attention is: (for example) vbscript.dll has several references (app, authorization, RegExp)

so be on the lookout for the 2 and 3, as well.

\{B54F3741-5B07-11CF-A4B0-00AA004A55E8}

\{B54F3742-5B07-11CF-A4B0-00AA004A55E8}

\{B54F3743-5B07-11CF-A4B0-00AA004A55E8}

I removed the entries in HKCU. Run the error code again. (Mine = .msi)

This information is redundant. Gokul T response (upstairs) was correct. It does not sink into my head when I read it. But this thread was open the door to the solution for me.

Thank you...

Tags: Windows

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