Error 39 cannot use the CD player.

Original title: Qwest internet installed last week. now, I can't use the cd player.

How can I fix my cd deive

Hi Bonnie,.

1. what happens when you try to use the CD player?

2. you receive an error message or code?

Please provide us with more information about the issue so that we can provide you with the necessary assistance.

Tags: Windows

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    26/07/16 15:26:48:532 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

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    26/07/16 15:26:48:532 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

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    26/07/16 15:26:48:533 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | CHECK: credentials

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    26/07/16 15:26:48:639 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | INSTALLDIR is not on a case-sensitive volume

    26/07/16 15:26:48:639 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | INSTALLDIR successful path validation database path: / applications

    26/07/16 15:26:48:731 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Operations START InstallOperationsQueue unordered

    26/07/16 15:26:48:731 | [INFO] |  | OOBE. OF |  |  |  | 2179470 |   Adobe Lightroom_6.6.1_AdobeLightroom6 - mul 6.6.1.0 {2C8CD39F-7A83-5516-B0CA-71BA5E60E7EF}: operation to install

    26/07/16 15:26:48:731 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Unordered InstallOperationsQueue to END operations

    26/07/16 15:26:48:731 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | START InstallOperationsQueue ordered operations

    26/07/16 15:26:48:731 | [INFO] |  | OOBE. OF |  |  |  | 2179470 |   Adobe Lightroom_6.6.1_AdobeLightroom6 - mul 6.6.1.0 {2C8CD39F-7A83-5516-B0CA-71BA5E60E7EF}: operation to install

    26/07/16 15:26:48:731 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | END InstallOperationsQueue ordered operations

    26/07/16 15:26:48:737 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Payloads were committed before the flight.

    26/07/16 15:26:48:737 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Call pre-sessional custom Hook

    26/07/16 15:26:48:737 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Operations START InstallOperationsQueue unordered

    26/07/16 15:26:48:737 | [INFO] |  | OOBE. OF |  |  |  | 2179470 |   Adobe Lightroom_6.6.1_AdobeLightroom6 - mul 6.6.1.0 {2C8CD39F-7A83-5516-B0CA-71BA5E60E7EF}: operation to install

    26/07/16 15:26:48:737 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Unordered InstallOperationsQueue to END operations

    26/07/16 15:26:48:737 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | START InstallOperationsQueue ordered operations

    26/07/16 15:26:48:737 | [INFO] |  | OOBE. OF |  |  |  | 2179470 |   Adobe Lightroom_6.6.1_AdobeLightroom6 - mul 6.6.1.0 {2C8CD39F-7A83-5516-B0CA-71BA5E60E7EF}: operation to install

    26/07/16 15:26:48:737 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | END InstallOperationsQueue ordered operations

    26/07/16 15:26:48:821 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Call the code to the custom action for the pre-installation for payload Adobe Lightroom_6.6.1_AdobeLightroom6 - mul 6.6.1.0 {2C8CD39F-7A83-5516-B0CA-71BA5E60E7EF}

    26/07/16 15:26:48:821 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | : TIMER: [operation payload: {2C8CD39F-7A83-5516-B0CA-71BA5E60E7EF}]

    26/07/16 15:26:48:822 | [INFO] |  | OOBE. OF |  |  |  | 2179572 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

    26/07/16 15:26:48:822 | [INFO] |  | OOBE. OF |  |  |  | 2179572 | Operation of the installer: PayloadInstaller

    26/07/16 15:26:48:822 | [INFO] |  | OOBE. OF |  |  |  | 2179572 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

    26/07/16 15:26:48:822 | [INFO] |  | OOBE. OF |  |  |  | 2179572 | Request to install the payload

    26/07/16 15:26:48:823 | [INFO] |  | OOBE. OF |  |  |  | 2179572 | Adobe Lightroom_6.6.1_AdobeLightroom6 - mul 6.6.1.0 payload {2C8CD39F-7A83-5516-B0CA-71BA5E60E7EF}: ARKEngine component of path Applications/Utilities/Adobe Application Manager/DECore/6/resources

    26/07/16 15:26:48:841 | [INFO] |  | OOBE. OF |  |  |  | 2179572 | Extraction of asset:/Users/username/Library/Caches/Adobe/AAMUpdater/AdobeLightroom-6.0/6.6.1/payloads/A dobeLightroom6-mul-210716042246/AdobeLightroom6-mul - 210716042246.zip

    26/07/16 15:26:48:841 | [INFO] |  | OOBE. OF |  |  |  | 2179572 | Affecting false in the unzipper file open option

    26/07/16 15:27:36:874 | [INFO] |  | OOBE. OF |  |  |  | 2179572 | All self-extracting assets. Number of assets: 1

    26/07/16 15:27:36:874 | [INFO] |  | OOBE. OF |  |  |  | 2179572 | CustomizedPatch property not found in the database

    26/07/16 15:27:36:875 | [INFO] |  | OOBE. OF |  |  |  | 2179572 | Begin the installation of payload to /Users/username/Library/Caches/Adobe/AAMUpdater/AdobeLightroom-6.0/6.6.1/payloads/AdobeLi ghtroom6-mul-210716042246/Install.db

    26/07/16 15:27:36:947 | [ERROR] |  | OOBE. OF |  |  |  | 2179572 | DS015: Cannot read the target of the symbolic link to the source file "/ Applications/Adobe Lightroom/Adobe Lightroom.app/Contents/Helpers/DynamicLinkMediaServer/application/dynamiclinkmediaserver.» app/Contents/amecommand.app/Contents/Dictionaries "Seq (30)"

    26/07/16 15:27:36:947 | [WARNING] |  | OOBE. OF |  |  |  | 2179572 | DW063: The ARKCopySymlinkCommand command failed. (30 Seq)

    26/07/16 15:27:36:947 | [INFO] |  | OOBE. OF |  |  |  | 2179572 | End of the installation of payload to /Users/username/Library/Caches/Adobe/AAMUpdater/AdobeLightroom-6.0/6.6.1/payloads/AdobeLi ghtroom6-mul-210716042246/Install.db

    26/07/16 15:27:38:161 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | * = * = * = * = * = * = * = * = * = * = * = * = * = * = * = * Operation completes. Statut : 2 = * = * = * = * = * = * = * = * = * = * = * = * = *

    26/07/16 15:27:38:161 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | : TIMER END: [operation payload: {2C8CD39F-7A83-5516-B0CA-71BA5E60E7EF}] took 49342 milliseconds (49,342 seconds) DTR = 14796 Kbps (14,4492 Mbps)

    26/07/16 15:27:38:163 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | OverrideFile specified user:

    26/07/16 15:27:38:164 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | The inventory of the csu was not updated for Adobe Lightroom_6.6.1_AdobeLightroom6 - mul 6.6.1.0 payload is {2C8CD39F-7A83-5516-B0CA-71BA5E60E7EF}, the value of the local var - 1

    26/07/16 15:27:38:165 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Asking the pre-installation for payload Adobe Lightroom_6.6.1_AdobeLightroom6 - mul 6.6.1.0 RESTORE custom action code {2C8CD39F-7A83-5516-B0CA-71BA5E60E7EF}

    26/07/16 15:27:38:292 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | No operation.  We finished:

    26/07/16 15:27:40:302 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Total number of installed components: 0

    26/07/16 15:27:40:302 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Total components repaired: 0

    26/07/16 15:27:40:302 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Total number of removed components: 0

    26/07/16 15:27:40:302 | [WARNING] |  | OOBE. OF |  |  |  | 2179470 | DW050: The following payload errors were found during the installation:

    26/07/16 15:27:40:302 | [WARNING] |  | OOBE. OF |  |  |  | 2179470 | DW050: - Adobe Lightroom_6.6.1_AdobeLightroom6 - mul: installation failed

    26/07/16 15:27:40:302 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Call post-Forum custom Hook

    26/07/16 15:27:40:302 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | : TIMER END: [Total Timer] took 51895 milliseconds (51,895 seconds) DTR = 15131,4 Kbps (14,7768 Mbps)

    26/07/16 15:27:41:307 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | -------------------------------------- Summary --------------------------------------

    26/07/16 15:27:41:307 | [INFO] |  | OOBE. OF |  |  |  | 2179470 |  -0 fatal Error (s), 1 Error (s)

    26/07/16 15:27:41:307 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | The OSX version: 10.11.6

    26/07/16 15:27:41:307 | [INFO] |  | OOBE. OF |  |  |  | 2179470 |

    26/07/16 15:27:41:307 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | -Payload: Adobe Lightroom_6.6.1_AdobeLightroom6 - mul 6.6.1.0 {2C8CD39F-7A83-5516-B0CA-71BA5E60E7EF}.

    26/07/16 15:27:41:307 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | ERROR: DS015: cannot read the target of the symbolic link to the source file "/ Applications/Adobe Lightroom/Adobe Lightroom.app/Contents/Helpers/DynamicLinkMediaServer/application/dynamiclinkmediaserver.» app/Contents/amecommand.app/Contents/Dictionaries "Seq (30)"

    26/07/16 15:27:41:307 | [INFO] |  | OOBE. OF |  |  |  | 2179470 |

    26/07/16 15:27:41:307 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Please find the error string above to find when the error occurred.

    26/07/16 15:27:41:307 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | These errors resulted in installer exit code mentioned below.

    26/07/16 15:27:41:307 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | -------------------------------------------------------------------------------------

    26/07/16 15:27:41:307 | [INFO] |  | OOBE. OF |  |  |  | 2179470 |

    26/07/16 15:27:41:307 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Exit code: 7 - could not complete the silent workflow.

    26/07/16 15:27:41:307 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Please see specific errors for troubleshooting. For example, ERROR: DS015...

    26/07/16 15:27:41:307 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

    26/07/16 15:27:41:307 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | END - Installer Session

    26/07/16 15:27:41:307 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

    Hi PDS,

    Thanks for sharing of the log file, it helps us to understand the root cause of the problem and help your best and fast, according to the newspaper shared the main error is 'Code output 7', I recommend you to try the solutions in the following link and share the results:

    Errors 'Exit Code 6' and 'exit 7 "Code install Adobe CS6, CS5.5, CS5, Premiere Elements and Photoshop Elements.

    Waiting for your response.

  • Lightroom cannot use the catalouge named 'Lightroom '.

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  • get the error when you use the TRIM method in the collections

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    2

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