Error 39 XP on dat72 tape driver code - cannot install the driver

Help! In an IBM computer running Windows XP Pro SP 3 I am looking to replace a defective DAT72 IBM (Seagate) drive with another band DAT tape drive - the replacement drive came from Dell, but it's the exact same Seagate drive. For some reason, the new tape drive is first detected as a Seagate drive, then askes for a quantum qdatwin.sys file - the former disc one driver IBM). I downloaded the latest drivers for Quantum, Dell and IBM, and any driver I install I get the same message that "Windows cannot load the driver for this hardware device. The driver may be corrupted or missing. (Code 39) ». I should mention that when I started this process trhe CD player had mysteriously disappered. I had the Code 39 error on the CD player as well at the time - but not on the tape drive. I went to States support of info on it and choose the "have them fix it" (or whatever it is) and it did fix (problem of CD which is). Now it seems I have the same problem with the Unwinder - but I can't find any info on how to fix this. Also, I tried resdtorign the computer at a checkpoint before the problems started - not question how I chose, I get the same error Windows cannot restore to the restore point - choose another. I tried 7 different restore points with the same results. I ran a full antivirus scan who come clean. Furthermore, I use Acronis backup software that does not all drivers of his own band - it relies on the drivers for the tape drive. Everything worked fine for a good year before it happened. At the end of my rope here.

XP forums:

http://social.answers.Microsoft.com/forums/en-us/category/WindowsXP

Link above is for XP Forums.

There is a list of the different Forums XP to the link above to help you.

You get the help you need there.

Here is the Vista Forums.

See you soon

Mick Murphy - Microsoft partner

Tags: Windows

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