Error 403 when scanning to email

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• Error 403 when scanning to emil

  I get a 403 Server "could not connect to Server" message when I try to scan to my HP 6520 e-mail.  I've been scanning to email successfully for a month and suddenly get this error. I am connected to my wireless network. I also unplugged and rebooted the router and the printer.  I am able to scan the printer on my computer, but when I scan a photo 4 x 6 to the computer, it doesn't show full size.  I prefer the scanner to my home email address and save on my computer this way.  I have downloaded and run the diagnostic HP printer, it says that there is nothing wrong with my printer.  I just scanned a picture less than a week ago without any problem and now can't do anything. The only thing that has changed since my last scan to e-mail was my nephew had a playstation plugged to the TV and used my router wireless to connect. I don't know why it would have changed anything on my printer, however.  Any advice on how to fix?

  Hi Staz1,

  Thank you for the information you have provided to us.

  At the time of your original post the scan to email function was ongoing maintenance, but which is over, you still get the same error?  If so have you tried to reset your printer?  I have included a document on how to reset the printer.

  Reset the printer

  http://support.HP.com/us-en/document/c03177455

• error when scanning to email HP Photosmart 7250

  I get an error message when you try to scan to e-mail.  (Photosmart 7250) scanner was working fine but now when I try to scan to e-mail, I receive a message stating "unable to connect to web services.  It seems that many other users have had the same problem but I can't find a solution online.  Help, please.

  Thank you.

  Hello 9harleygirl9

  Welcome to the HP Forums!

  I'd love to help solve your problem scanning to e-mail! This error occurs usually when there is a server error. First of all, please try the following steps to set the connection to the application:

  1. Select the Web Services on the front panel of the printer, then settings.

  2. Select "delete web services" and wait as the services to be eliminated.

  3. Once finished, you will return to the home page.

  4. Select the Web Services icon on the printer and go through the steps of installing Web Services once more.

  5. you will receive a more recent code. Later, you can use this code to add the printer to your account eprintcenter.com hpconnected.com / using this code.

  6. you can, or that you may create another email address.

  7. try a different scanning to e-mail using the app.

  These measures are intended to refresh Web Services. Doing so could re - connect to the scanning application to e-mail to work properly.

  Need more help after that? If the problem is not resolved, you may experience a problem with the IP and DNS address. The next solution is to define IP addresses and DNS to static values. Please try these steps next to do it properly:

  1. open Internet and type the IP address of the printer in the address bar (ex. 192.168.1.201), and then press ENTER.

  2. This will open the short built-in Web (EWS to) printer server. Click on the tab 'Network' or 'Networking', then 'network (IP) address.

  3. click on "manual IP". So that gives it a compatible address, click 'propose a manual IP Address.

  4. when it is created, click on "Manual DNS Server".

  (a) in the "privileged" section, type 8.8.8.8.

  (b) in the section "alternate", type 8.8.4.4.

  5. then, turn off the printer, the computer, the router and the modem.

  6. turn on the router and the modem and wait for about 2 minutes. Turn on the next computer and then the printer.

  At this point, try another scanning to email and please let me know what happens. Thank you and have a wonderful day!

  Mario

• Error #20 when searching for emails

  When I try to search for emails I get error #20. Does anyone know what this means?

  Hello

  Please continue with the following steps to support...

  http://Windows.Microsoft.com/en-us/Windows-Vista/improve-Windows-searches-using-the-index-frequently-asked-questions

  http://maximumpcguides.com/Windows-7/rebuild-the-search-index/

  http://support.Microsoft.com/kb/831402

  I hope that this information is beneficial.

  Thank you

  Aaron Griffin

• Error 1067 when scanning

  I have win7 HP PC and a Brother printer.  Connection to a printer is fine and can print from PC.  Impossible to scan.  When I check in the control center, admin. Tools, Services, Windows Image Acquisition State there are: order.  When I hit START WIA, ERROR 1067 appears.  Is there a resolution?

  Work scanning if you use the scan option brother?

• I receive error 403 when any new creative cloud. Tried the instructions in the forum to download manually. No joy.

  Any ideas?

  Have you tried to uninstall and reinstall the application?

• Error 403 Msg

  I am connected to the internet, but when I go to scan a document, I get a message - Error 403 of the connection to the server. I try to rescan but get the same msg.

  Hello cfaulks,

  Welcome to the Forums of HP Support!

  It seems you are trying to scan to email with your HP printer, is this correct? If so, could you please let me know what model of printer that you are using the model and the manufacturer of the router?

  In the meantime, try the solution proposed here: Error 403 when scanning to email.

  See you soon,.

• Error 403 on HP 5520

  I have a printer HP5524 age of 3 months. Since yesterday, I can't scan and send by post. It was working before. I have tried many fixes without success. Is that someone can help me?

  Thank you

  Hello billie123. I understand that you have a problem when scanning to email. If you follow the troubleshooting in this HP document, the issue should be resolved, as it contains troubleshooting for this error: http://h20566.www2.hp.com/portal/site/hpsc/template.PAGE/public/kb/docDisplay/?sp4ts.oid=4022328&spf_p.tpst=kbDocDisplay&spf_p.prp_kbDocDisplay=wsrp-navigationalState%3DdocId%253Demr_na-c02524629-11%257CdocLocale%253D%257CcalledBy%253D&javax.portlet.begCacheTok=com.vignette.cachetoken&javax.portlet.endCacheTok=com.vignette.cachetoken

  If these steps do not resolve the problem, I would like that you follow these troubleshooting steps (assuming you're the App on the front panel of the printer):

  1 Select the Web Services on the Panel forward, then settings.
  2. Select "delete web services" and wait as the services to be eliminated.
  3. Once finished, you will return to the home page.
  4. Select the Web Services icon on the printer and go through the steps of installing Web Services once more.
  5. you will receive a more recent code. Later, you can use this code to add the printer to your account eprintcenter.com hpconnected.com / using this code.

  6. you can, or that you may create another email address.

  7. try a different scanning to e-mail using the app.

  Please notify me when all troubleshooting is done, and I'll continue to help you if necessary. If you still need assistance, please provide more details on the issue. I'm only here to help!

  Mario

• When I download emails that I get the integration of the structure of the program is corrupted reinstall the program.

  error

  When I dowenload emails I get the integration of the structure of the program is corrupted reinstall the program

  I fixed it thank you now for your help...

  YW

• Printers Multifunction LaserJet Pro 476DN: Scan to Email - questions of file name

  When scanning to email, files always sent as "Scan.pdf", how can we change it so it includes a code of time as part of the file name?

  Hello

  This cannot be done.

  Since the server integrated Web (which is accessible by typing the printer IP address in your browser), you can open the scan tab and click e-mail Options.

  Of you can change the file name prefix as required, but which do allow use of specific prefix, not a dynamic date and time... those are are included in the email itself and can not be added to the fileame.

• HP photosmart 6510: error on hp photosmart 6510 showing-95 when using scan to email

  My photosmart hp 6510 displays error - 95 when using scan to email. Help!

  Hello @twinec, greetings!

  Thank you for joining the Forums of HP Support! I came across the question you posted, and I want to help you with the best of my knowledge.

  You can try a manual DNS address assignment to fix most of the analysis of the questions by e-mail. Try the steps mentioned below and check:

  • Get the IP address of the printer, you can touch the 'Wireless' icon on the Control Panel printer to get the IP address.
  • Type the IP address in your web browser to get the EWS page on your computer printer.
  • Go to the 'Network' tab - click on "wireless (802.11), and then click «network address (IPv4)»»
  • Click on the radio button that says 'Manual of the DNS server' and under manual type favorite 8.8.8.8 and manual replacement enter 8.8.4.4 (it is Google's DNS server address)
  • Save the settings. Restart your modem, router and printer.

  Let me know how it goes! Good luck

  See you soon

  Please click on 'acceptable' on the post that solves your problem to help others to find the solution. To show gratitude for my help, please click the 'Thumbs Up icon' below!

• Photosmart 5520: Scan to email: server connection error 403 (with app and scan)

  I scanned to send several times than I can count, but a few days ago, I get nothing other than the error "connection server 403 error." I checked the forums and someone said to go into apps and download the application. It did not work. I rebooted and tried everything, which he expects. Yet, nothing. Is this error to do with something outside as the real servers HPs - or is this something internal that I can fix it? I went as far as I can without resetting to factory settings (which I am fearful because I recently had the country code has changed on this issue and do not want to return to the country of origin), someone has any suggestions other than what I've sifted through the forums already?

  Hey @fruitfly20,

  Welcome to the HP forums! I hope you enjoy your stay here.

  I understand that you have some problems with the scan to E-mail on your Photosmart 5520. I can help with that.

  We can try I couldn't see you is to remove and enable web services. To do:

  1. On the printer, click web services icon that looks like a tablet with a phone beside her.
  2. Click settings.
  3. Click on delete Web Services.
  4. Click again on the Web Services.
  5. Click on accept and Yes.
  6. Try scanning to Email.

  I would like to know if it works. If it does please not then let me know and we can try something else. Even if it solves your problems, so please let other users of the forum know clicking on accept as Solution below my post.

  I hope this helps and I hope you have a nice day!

• Photosmart 6520 all in a single pri: scan to email error

  I am trying to scan to email, but an error message connection server 403 error. There was a problem connecting to the server.

  Help. I need to scan documents.

  Hey @twoz923,

  Thanks for posting in the Forum from HP Support.

  I understand that you are not able to scan to email using your 6520 HP Photosmart e-all-in-one printer.  I would like to help.  I have a few troubleshooting steps that can restore this feature.

  First of all, is your printer connected to your wireless network?

  • From the front of the printer, press the wireless icon -make sure that it displays an IP address indicating that you are connected to your network.  If so, proceed as described below, if you are not connected, click here to learn how to fix.

  Then, are your webservices enabled?

  • Front panel of the printer, press the icon shown in the image below:

  

  • If the printer displays an address [email protected], your Web services are enabled.  If this isn't the case, tap Activate Webservices and press OK to enable automatic updates.

  If you encounter a problem with the activation of the Web services, I recommend that you try to set a manual DNS address for your printer. Often, I find this useful step when working with printing and scanning to E-mail configurations.  It will strengthen the ability of your printer to make a secondary connection with your router.  My friend @PrintApper has asked the steps to set a manual DNS in a post on the Forum - click here to access and scroll down for 'E.      Set a manual IP/DNS server settings of your printer. "

  Once you have enabled Web services, tap the Scan icon to complete your analysis of the configuration of e-mail.

  Please let me know the result of your troubleshooting by responding to this post.  If you encounter other obstacles of installation I am always happy to help you.

  Have a great day and feel free to give me a virtual h.o.t. by clicking on the 'Thumbs Up' icon below, if I solved your problem.

  (edited for formatting)

• I get an Error Message When you try to send emails. "some errors occurred while processing the requested tasks. Please see the list of errors below for more details". __

  I get an Error Message When you try to send emails. "some errors occurred while processing the requested tasks. Please see the list of errors below for more details".

  But it sends the message anyway... multiple copies, and she also is put in the "Outbox" in Outlook Express as if it is not sent.

  To stop the email to be sent repeatedly to the recipient, I erase it from the "Outbox" but a) you don't know if they really got it) b it is embarrassing for the receiver c) is this a bug I can fix it?

  Thanks for any help.

  You have a corruption of dbx file easily corrected.

  Spend most of your messages out of the Inbox and then create new folders to send and sent items box after having moved the messages you want to save to a local folder that you create.

  Tools | Options | Maintenance | Store folder will reveal the location of your Outlook Express files. Note the location and navigate on it in Explorer Windows or, copy and paste in start | Run.

  In Windows XP, Win2K & Win2K3 the OE user files (DBX and WAB) are by default marked as hidden. To view these files in Windows Explorer, you must enable Show hidden files and folders under start | Control Panel | Folder Options icon | Opinion, or in Windows Explorer. Tools | Folder options | View.

  With OE closed, find the DBX files for the items in the Outbox and sent and delete them.  New ones will be created automatically when you open OE.

  After you're done, followed by compacting your folders manually while working * off * and do it often.

  Click Outlook Express at the top of the the folder tree so no folders are open. Then: File | Work offline (or double-click on work online in the status bar). File | Folder | Compact all folders. Don't touch anything until the compacting is completed.

  General precautions for Outlook Express:

  Do not archive mail in the receipt or sent items box. Create your own user-defined folders and move messages you want to put in them. Empty the deleted items folder daily. Although the dbx files have a theoretical capacity of 2 GB, I recommend all a 300 MB max for less risk of corruption.

  Information on the maximum size of the .dbx files that are used by Outlook Express:
  http://support.Microsoft.com/?kbid=903095

  Disable analysis in your e-mail anti-virus program. It is a redundant layer of protection that devours the CPUs, slows down sending and receiving and causes a multitude of problems such as time-outs, account setting changes and has even been responsible for the loss of messages. Your up-to-date A / V program will continue to protect you sufficiently. For more information, see:
  http://www.oehelp.com/OETips.aspx#3

  Why you don't need your anti-virus to scan your email
  http://thundercloud.NET/infoave/tutorials/email-scanning/index.htm

  Note that for some AV programs, it may be necessary to uninstall the program and reinstall in custom Mode and uncheck analysis when the option is the result of e-mail messages.

  Compact often as specified above.

  And backup often.

  Outlook Express Quick Backup (OEQB Freeware)
  http://www.oehelp.com/OEBackup/default.aspx

  Bruce Hagen
  MS - MVP October 1, 2004 ~ September 30, 2010
  Imperial Beach, CA

• Server connection error - scan to email App

  Hello
  
  Out of the blue my scan to email app no longer works on my HP Officejet Pro 8600. I get the error that says check the connection to your server. I did it. My connection to the server is fine, and my WiFi signal is very strong. I have no e-printing problem I just can't scan to email more. I have unplugged, rebooted, restored and updated the firmware, but still no luck.
  
  I see that many of you are experiencing a similar problem.
  
  Help, please!
  
  Thank you!

  happytohelp01,
  
  Thank you for the phone #. The woman at HP has solved my problem. For others out there, here is the solution that helped me.
  
  -Get the IP address of your printer (can find it under Network Config under settings)
  -Type the IP address in your web browser
  -On the left side, click iPV4 under WIRED or wireless (however you are connected)
  -Click on manual DNS
  -Under favorite type 8.8.8.8
  -Under type of spare 8.8.4.4
  -Disconnect the Modem from the wall. Wait 30 seconds. Reconnect it.
  -Turn off your printer by pressing the power button. Wait 30 seconds. Turn on.
  
  I hope this helps.