Error 500 CTS Cisco ' remote site is not supported contact your technical support.

Hi guys, I installed 2 Cisco 500 CTS with Cisco CM 7.1.3

I've updated the CTS 500 version 1.6.7 and I could add to the Director and I have followed all the configuration mentioned in Configuration Cisco Telepresence with Call Manager.

I also configured the Midlet services and everything seems to work very well.

The problem is when I'm doing a call between the 2,500 CTS, I'm getting on the screen the below error:

"Remote site is not supported contact your technical support.

Knowing that the two CTS have the same version and two of them are registered correctly and no problem is show.

Can someone help me how I can check where I get this error?

Thank you

Seems to be a problem of config CUCM

Check box and the location make sure you allow enough for a video telepresence call P.C.

Tags: Cisco Support

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