Error 80072efe when you try to run Windows Update (computers)

In the last week or so, Windows updates have begun failing on our computers to Vista. Sometimes it will work. If there are no updates, there is no difficulty to install. Error # is always the same. Here is a text of the passage of a WindowsUpdate.log:

+ ServiceId = {9482F4B4-E343-43B6-B170-9A65BC822C77}, URL of the server = https://update.microsoft.com/v6/ClientWebService/client.asmx
WARNING: Send failed with hr = 80072efe.
WARNING: SendRequest impossible with hr is 80072efe. Used proxy list: <(null)>list workaround used: <(null)>Auth schemes used:<>
+ Proxy last send request failed with hr = 0x80072EFE, = 0 HTTP status code
+ Appellant provided credentials = No
+ Indicators impersonate = 0
+ The possible authorisation schemes used =
WARNING: SyncUpdates failure, error = 0x80072EFE, the soap client error = 5, error = 0, status = 200 HTTP code soap code
WARNING: PTError: 0x80072efe
WARNING: Failed to SyncUpdates_WithRecovery. : 0x80072efe
WARNING: Synchronization of updates: 0x80072efe
WARNING: Failed to SyncServerUpdatesInternal: 0x80072efe
* WARNING: Could not synchronize, error 0x80072EFE is
* WARNING: Exit Code = 0x80072EFE

An interesting sidenote, if we try to navigate to update.microsoft.com in a browser, after a long break, we get a banner at the top of Microsoft, and three empty frames all display connection errors.

We tried different DNS servers, we bypassed the firewall, we tried all possible parameters in the network configuration of PCs, we tried to define the parameters of Internet security at the lowest level possible.
At this point, I'm fresh out of ideas.

Any suggestions? Does anyone else have this problem?

Hi branchranch!
Step 1: http://support.microsoft.com/kb/971058
Reset the Windows updates!

> Step 2: reinstall Windows Update Agent 3.0
> ===========================
> 1. Please download the file from the following link:
> Windows Vista (32-bit)
> http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/WindowsUpdateAgent30-x86.exe 
> Windows Vista (64-bit)
> http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/WindowsUpdateAgent30-x64.exe 
> 2. Save the file on the D: drive.
> Note: Please select a drive where Windows Vista was not responsible because the
> file cannot be launched directly from the root directory of the system.
> 3. Click Start-> Run, type: "D:\WindowsUpdateAgent30-x86.exe /wuforce.
> (without the quotes) and then press ENTER to install Windows Update
> engine.
> Note: there is a space between "D:\WindowsUpdateAgent30-x86.exe" and
> "/ wuforce.
> Now, let's run Windows Update again.

Hope it would work.
Bravo!

Anurag Shukla
Microsoft Certified Professional

Tags: Windows

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