Error adding media: Audio. M4A - when you import a generic error has occurred, I would like to add a music file in mpeg4 in first 12, thanks for the help

I would like to add a music file in mpeg4 in first 12 and get:

Error adding media: Audio. M4A - when importing a generic error has occurred, please help

gjneudert

First 12 items on what operating system? Have you updated 12 12.1 still using Help Menu/updates to date of an open project update. Please do.

But your question immediately...

Your music is on iTunes?  Please convert your file into WAV version using iTunes, and then import that WAV version in the Premiere Elements project using the first elements add Media/files and folders.

If you need assistance with how to convert iTunes, please ask.

iTunes: how to convert a song to a different file format - Apple Support

We will follow your activity and results that your schedule permits.

Thank you.

RTA

Tags: Premiere

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