Error - 'Auntentication with the server failed. Family Tree Maker software does not connect on the Web dashboard.

Original title: Family Tree Maker does not connect on the Web dashboard.

My Family Tree Maker 2009 does not connect to the Internet comes up with the message which is cannot authenticate the server, but it tells me that my version is up-to-date.  He has always worked so far? Comes with the following message if I try to do anything that involves the net.

"Auntentication with the server failed.

Hi HelenTL,

You did changes to the computer before this problem?

If you have any software security & firewall installed, disable them temporarily and check if the problem persists.


Note:
check to allow them back on the computer after you complete these steps.

Hope the helps of information.
Please post back and we do know.

Tags: Windows

Similar Questions

  • Error code 404 trying to update Family Tree maker

    Have been looking for Family Tree Maker Update for Vista but it gave error code 404.

    Help, please.

    Thank you in advance.

    Hello

    see if you have a compatible version of it

    http://www.Microsoft.com/Windows/compatibility/Windows-Vista/search.aspx?type=software&s=family%20Tree%20Maker

    If a program is compatible with vista you can try right click on the setup.exe, and then selecting run as administrator

    It is not compatible with vista, you can try running it in a previous operating system mode

    This does not work for all programs

    read the information below

    http://www.howtogeek.com/HOWTO/Windows-Vista/using-Windows-Vista-compatibility-mode/

  • I installed the latest version of Firefox and it does not connect to any Web site. I had no problem with the previous version, I used.

    Can not connect to any Web site.

    texhusky Hello, normally these problems are caused by a security/firewall software which does not recognize and therefore blocks the new versions of firefox. If please delete all the rules of the program for firefox to your firewall and let it detect the new version of the browser again.

    Difficulty of problems connecting to websites after Firefox update

  • Is there a community Apple Time Machine or Family Tree Maker software by ancestry.com.au?

    I can't find the answer to my posted question, either right now or a few years ago, when I last tried.  Maybe I'm posting in the wrong community.

    My question is as above, because I can not restore a deleted of the software said using Time Machine.

    I could never do all the time when the software was originally installed on my old mac, and I can't do it after the transfer of all my system from the old to the new mac.  However, my new mac now tells me that it can't open the application, although it is on my Dock and works perfectly with some other trees it contains; He asks me to migrate.  He may not need migration because it works!  Any ideas?

    These forums are only on Apple Software and Hardware, so it will not be a forum for any form of third-party software.

    I don't see anything specific to Time Machine, but this Web site provides much useful information about Time Machine:

    http://pondini.org

    Can you explain exactly what you have restored?

    In addition, please explain how the application runs, but doesn't? I'm confused by your statement that it runs from the dock with other trees, but does not otherwise.

    In relation to this, you have restored an older version of the App, hoping that your old trees were stored in the app itself? If so, this isn't how everything works. Apps for does not store data in the application. They have separate data storage areas and that's what should be restored.

  • WSUS server and customer switching Windows 8 does not connect, Windows 7 is very well

    I need to divide the load of my WSUS on another site because the amount of computers is put to the test the internet connection amount of downloads.

    However, I am having a problem with the second WSUS where only clients Windows 7 and Server 2003 updates...

    8.1 for Windows Server 2008 and Server2012 does not update give the following error codes: 8024400 a and 80072EE2

    The WSUS is a Server 2012 with up-to-date local editor 1.1 is installed. It works fine locally on the site but not in any of our wide AREA network.

    I tried it with the firewall disabled...  Clients appear in the WSUS console, but fail to check the updates.

    Two WSUS servers use Microsoft PEIE 2012.

    If anyone out there has experienced this?

    See you soon,.

    Chris

    Chris

    Server issues are beyond the scope of this site and should be asked on the Technet site

    http://social.technet.Microsoft.com/forums/en-us/home

  • My Vista SP1 is not compatible with my Family Tree Maker version 16. __

    I have the program windows Vista SP1 and my Family Tree Maker version 16 is not compatible with it. What should I do so that I can use this program on this Vista computer? Thank you

    Hi tondsmith,

    Family Tree Maker is compatible with Windows XP? (You don't actually say if it worked on Vista but is no longer works since installing SP1). If this worked on XP and then try to install in compatibility mode.

    1 / locate the "setup" for Family Tree Maker file and right-click on it.

    2 / in the drop-down menu, click Properties.

    3 / in the Properties window, click the Compatibility tab.

    4 / in the compatibility window you will see a section (top) marked 'compatibility mode '.

    5 / in this section, you will see a box with the words "run this program in compatibility mode for" to the right.

    6 / click in the box to appear a "tick".

    7 / in the dialog box below, you should see "Windows XP (Service Pack 3)."

    8 / If you don't see it, click the arrow to the right of the box and select Windows XP (Service Pack 3) from the drop-down list.

    9 / Finally, click OK.

    10 / your Family Tree Maker software should now begin to install in compatibility mode for Windows XP.

    If this does not work (it usually works) then you may need to upgrade to a version of Family Tree maker that supports Windows Vista.

    This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.

    John Barnett MVP: Windows XP Expert associated with: Windows Desktop Experience: www.winuser.co.uk | vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com

  • Family Tree Maker 2012 has stopped working

    We are have installed Family Tree Maker 2012 and have difficulties to enter.  We have been in contact with FTM people several times and have not been able to solve the problem.

    Is the first message we receive and exclamation mark inside a yellow triangle:
    Family Tree Maker 2012 is not properly closed the last time it was used.  You may need to compact your last open file to solve the problems caused by an abnormal termination.  To compact the file, choose 'compact the file... ". "in the Tools menu.   (We went in each file we could find and compacted them and made sure they were closed).

    We click on 'OK' and Family Tree Maker partially opens, then closes.  A Microsoft Windows box appears and says "Family Tree Maker 2012 has stopped working.  A problem caused the blocking of the program works correctly.  Windows will close the program and notify you if a solution is available. »

    "Interestingly, before trying to install FTM 2012 we asked problems with Windows Explorer, message pop up saying Windows Explorer has stopped working" or "Windows Explorer restarts" when we try to open, delete, or rename an attachment that arrived by e-mail.  The attachment opens the first time and recorded with an AOL icon (we have AOL accounts), but the only option that we can do then is to drag the attachment into the trash.

    Where can I find information to shoot evil in Windows Explorer?  or is there a way we can reload the program to fix the problem?  He said that our system is up to date on updates of Windows, so don't know what to try next.

    Hello
    Try this link:
    http://technet.microsoft.com/en-us/library/cc709691 (WS.10) .aspx
    b Eddie

  • ftwwrp32.dll is missing when you try to install Family Tree Maker 10 under Windows 7

    Hello

    I am trying to install Family Tree Maker 10 in Windows 7, but I get the error ftwwrp32.dll is missing. Family Tree Maker was already instaled on befor Windows Vista, the laptop is dead. I copied whole Famly Tree Maker file on disk. But I get the error message when I try to install the exe file. I've done it before on a XP, Windows version and it installed ok

    The original disc was lost

    Any help would be much appreciated

    Concerning

    Tom

    Hi Tom,

    Thanks for posting your query in Microsoft Communities. The problem description, I understand that you are not able to install Family Tree Maker 10. Provide the following information:

    ·         Did you do changes on the computer before the show?

    ·         What is the full error message?

    ·         The question is limited to this application?

    Follow these methods.

    Method 1: Follow the steps in the article, and check.

    How to solve problems when you install or uninstall programs on a Windows computer

    Method 2: Scan the System File Checker(SFC) to repair corrupted files.

    I hope this helps. Let us know if you need more assistance.

    Thank you.

  • Centro does not connect to the synchronization with Windows/Palm HotSync

    My Centro ceased to sync with my Windows XP computer.  It just does not connect.  Did the soft reset, restart windows, etc.  No problem in Device Manager.

    The value of sync with outlook on the exchange server data.

    Same Centro and sync cable fine on the Linux machine using gnome-pilot and lines of development to access the same data exchange.

    Assuming that you can navigate through your windows machine.

    1. open Device Manager
    2. when your device is connected, you will see palm os handheld
    3. click straight and say to uninstall the driver
    4 disconnect your device and soft reset it
    5. reconnect the appliance and leave it to reinstall the driver

    This will force reinstall the driver and also tell us if there are errors with the driver.

    Message relates to: Centro (Sprint)

  • Windows 8 and Family Tree Maker 2005

    Are compatible with Windows 8 and Family Tree Maker 2005?

    JOnesey4

    You may be able to make it work, but it is not designed for the newer operating system and some functions do not work read on thishere

  • N300 EX2700 does not connect with the modem

    Trying to install EX2700 N300 range extender, but the link never seeing device, not with modem connection. I even hung it with cables ethernet right now, and it still does not connect. Any suggestions?

    No, he didn't. But a few days later, a wi - fi network "Netgear_ext" appeared in my ads. I started playing with it, then I could access the Web activation page. I still don't know how I did it, but eventually it worked, and he has now set up and solved my lack of power of the signal of the TV farthest from the router.

  • ' In the Application Server error ' / ' "error running FAMILY TREE MAKER 2011

    I used my Family Tree Maker 2011 then Microsoft packages update, now I can't access the Internet through Family Tree Maker 2011.

    I get a Run Time Error with explanations, however, I can't find the files they show:

    In the Application Server error ' / '. Runtime error Description: An application error occurred on the server. The current settings of error customized for this application prevent the details of the error in the application being viewed remotely (for security reasons). It could, however, be read by browsers running on the local server computer.

    Details: To enable the details of this error message specific either visible on remote machines, please create a tag in a "web.config" configuration file located in the root directory of the current web application. This tag should have its attribute of 'mode' on 'Off '.

    Notes: The current error page you see may be replaced by a custom error page by modifying the "defaultRedirect" of an application attribute tag configuration to point to a custom error page URL.

    Before I had a chance to dig into these files, Ancestry.com has sent me a saying Email "they were aware of the error message" and that they were working on the problem. Later in the day, I tried the program again and it worked OK  Owes posed a problem at their end.

    Thanks for the quick response.

  • error message "there is a communication problem with the web server."

    I'm trying to connect to three rivers FCU website www.3riversfcu.org and I get the message error "there is a communication problem with the web server." I am running Windows 7 on Toshiba laptop. No idea how to solve this problem? Something in the settings?

    Hi, Mayhem15,

    See if this troubleshooting help.  It was written for Windows XP, but in many cases, these documents still apply for more recent versions of Windows.

    How to troubleshoot possible causes of Internet connection problems in Windows XP

    http://support.Microsoft.com/kb/314095

  • Does not connect with the e-mail server after update.

    Thunderbird ran an auto update yesterday. Then it just stopped working. It does not connect with the Comcast email server. An error message appears "Unable to connect" and "the connection was refused when attempting to contact live.mozilla.messaging.com. I don't want to uninstall and reinstall for fear of losing my emails and address book. How can we get Thunderbird set, there is no tool in the toolbar to enable the debugging and correction of program errors.

    I use Thunderbird version 38.1.0.

    Thank you.

    The problem solved itself, Thunderbird has just started working. I followed the thread suggested by Christ1 and found none of it applied. No malware, no browser, no certificate error security block. I did, however, in Thunderbird, under Tools/Options/General uncheck the button for "When Thunderbird launches, show the Start Page in the message box." I do know that if this helped, Thunderbird still do not access Comcast mail for hours after that, even with several stops and restarts.

    Until the next problem...

  • Incompatible program, I have a problem with my ancestry Family Tree Maker program 2012

    I have problems with my ancestry Family Tree Maker 2012 program.  I have contacted ancestry and have tried everything they suggested a fix.  Maybe they thought THAT FTM crashed in windows.  When I click on the FTM icon on my desk a message appears indicating that FTM was badly closed the last time.  He suggests to compact the file, but I can't get open FTM to do this.  The message keeps telling me that Windows has detected a problem and he'll let know me if a solution is found.  When I right click the icon FTM the menu has "inconsistent application" at the top.  When I used the resolution of Windows problems he also indicated an incompatible application.  FTM was working great for me.  Inproper closing was caused by a power failure while I was with FTM.  My computer is a lot of work and is common to the updates being FTM.

    Amy

    Hi amyandre.
     
    Welcome to the Microsoft community. According to the description of the problem, I realized that you have a problem with the delivery of the program Family Tree Maker 2012. I would ask to send us additional information as indicated below to help you better.
     
    1. what version of Windows are you using?
    2 have you made changes on the computer before this problem?
     
    If you are using Windows 7, I suggest you to try these methods and check the status of the issue.
     
    Method 1:
    Keep the computer in a clean boot and check the status of the issue. If everything works well after a clean boot, you can deduce that some third-party services are at the origin of the problem. Continue with the remaining steps to pin-point on the third party service. After find you the program that is causing the problem, you will have to perhaps to update or install a newer version of the program, if you rarely use that you should consider uninstalling the software.
    How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7.
    http://support.Microsoft.com/kb/929135
    Note: Please go through step 3 KB to maintain the computer to a normal startup after you resolve the issue.
     
    Method 2:
    Uninstall and reinstall the Family Tree Maker 2012.
    Uninstall or change a program.
    http://Windows.Microsoft.com/en-us/Windows7/uninstall-or-change-a-program
     
    Method 3:
    Install the   Family Tree Maker 2012 compatibility mode.
    Make older programs run in this version of Windows.
     
    If the problem persists, I suggest you to contact the program support.
     

Maybe you are looking for

  • HP ENVY series 7640: impressions, but not the attachment by e-mail

    While I was away from home, I tried to print a document that is in the Pages for my husband.  I can access the Pages of my iPhone and send it to my printer, but all that prints is the email and not the attachment. I can't send the document directly f

  • Connectivity with Satellite C660-173 BT problem

    I would like to know how I can set up Bluetooth on my computer

  • Install the appstore opening

    I have been using opening for awhile on an iMac. Unfortunately the iMac is at the origin of the problems if I want to move my app opening to another machine. I tried to copy 'Application support/Aperture' and the ".app" files, but get an error messag

  • Where can I get Yosemite 10.10 now?

    Have a Mac Pro early 2009 with 10.8.5. I use a lot of Adobe products and have done some research on the compatibility of Yosemite. Low and once I'm ready to upgrade, this is now El Capitan. I know that the issues I would have met with Yosemite. Where

  • To upload photos, unplug your device...

    My program relate to upload and share photos. So when I debug on my 8820 device and start the program, a dialog box will appear and informed "to download photos, disconnect your device from your computer. So I can't continue. How can I continue to de