Error BCCode: 1000008e and cannot print using Microsoft word or excel

Original title: I have 2 questions.

(1) error message (BCCode: 1000008e - BCp1:c000005 - BCP2:BF9472FD - BCP3:AB6A91D4 - BCP4:0000000 - OSVer:5_1_2600 - SP:3_0 - product: 256_1)?

(2) I have HP LaserJet 6 L printer and it will print the test page put not print other pages to print such as word or Excel.... etc? Note that the test page didn't print that from the printer not your PC

Hi TurmanTurman,

  1. Did you the latest changes on the computer?
  2. Exactly when you receive the error message? You are able to boot into Windows after the error message?
  3. You are able to print using WordPad or Notepad?
  4. What happens when you try to print using Microsoft word or excel?

The stop error 0x0000008E occur mainly due to the following:

  • Drive hard damage
  • Problems of material General configuration with the BIOS, memory, hard drive, or with other devices
  • Incompatible device driver
  • Incompatible software

Check out the articles below and try the steps mentioned, check if it helps.

General troubleshooting for an error message that you receive randomly in Windows XP: "Stop 0x0000008E"

http://support.Microsoft.com/kb/945658

You may receive an error message on a Windows-based computer: "STOP 0 x 00000050" or "STOP 0x0000008e"

http://support.Microsoft.com/kb/903251

I suggest that you see if you can print using WordPad or Notepad on the computer.

If you are unable to print only when you use the Microsoft office application then I suggest that you post your question in the forums of Microsoft Office.

http://answers.Microsoft.com/en-us/Office/Forum

Tags: Windows

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