error C410 scanner

My C410 stopped scanning and the error says "scanner failure. Restart and try again"it worked very well and stopped. None of my usable machines (win07, winxp or os / X)

I cycled power 3 times, on nite and even uninstalled and reinstalled Solutions Center s/w

all the other functions all in one work very well (from what I can tell)

RR

I think that the scanning feature turns off completely in your scanner. You can try to clear the error message and open the lid of the scanner and pressing the scan button, to see if the scan bulb lights up or if the bar moves, but he could not because it gives you this error message. If you private message me, I will send you the procedure for running some kind of reset to try on this printer. I can't post in the forums because it is against the policy of HP.

Also, do you know if the printer is still under warranty? If it is still under warranty and reset does not work, you could replace. However, if you are out of warranty, then these features of the printer are gone.

Tags: HP Printers

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