error code (0x000000d) windows vista when I try to print, also cannot open windows updates or control panel

error code (0x000000d) windows vista when I try to print, also cannot open windows updates or control panel

Hi lisafuller,

1 when was the last time it was working fine?

2. did you of recent changes on the computer?

3. What is the serial number and model of the printer?

4. what happens when you try to access that Windows update and Control Panel?

5. do you have security software installed on the computer?

 

Method 1

See the below Microsoft article and try the steps mentioned, check if it helps.

Error message when you try to install a network printer on a Windows Vista-based computer: "Windows cannot connect to the printer operation cannot complete (error 0x0000000d).

http://support.Microsoft.com/kb/947236

Method 2

If the previous step fails, then check out the link below and run them the troubleshooter, check if it helps.

Printer in Windows problems

http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

Due to Windows update run the Windows Update troubleshooting, check if it helps.

Open the Windows Update troubleshooting tool

http://Windows.Microsoft.com/en-us/Windows7/open-the-Windows-Update-Troubleshooter

Also check if you can access control panel from safe mode.

Start your computer in safe mode

http://Windows.Microsoft.com/en-us/Windows7/start-your-computer-in-safe-mode

Restart the computer to return to normal mode

Tags: Windows

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    [If this post was helpful, please click the button "Vote as helpful" (green triangle). If it can help solve your problem, click on the button 'Propose as answer' or 'mark as answer '. [By proposing / marking a post as answer or useful you help others find the answer more quickly.]

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