Error code 0x80070005 loading SP2

When loading SP2 for Vista, I get an error code 0 x 80070005. I can't load Windows Live Messenger upgrade until I have service pack 2 support. What can I do?

Hi Karling11,

Error code 0 x 80070005 is also described as ACCESS DENIED (you may not to install updates).

You can check out the following link and try the steps suggested by TaurArian MVP on Tuesday, March 9, 2010 20:29 and check if you can solve the problem:

http://social.answers.Microsoft.com/forums/en-us/vistawu/thread/CF3C2A61-F306-415F-9364-889C6C0358DC

Also read the following article:

How to troubleshoot Windows Vista and Windows Server 2008 service pack installation issues

http://support.Microsoft.com/kb/947366

Hope this information is useful.

Jeremy K
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

Tags: Windows

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