Error code 37. I have a model CM5688E gateway with Windows Vista Home Premium. My Optiarc DVD RW AD - 7203 has enough work. How to operate again give idea? The computer is less than 2 years.

Error code 37. I have a model CM5688 E gateway with Windows Vista Home Premium.  My Optiarc DVD RW AD - 7203 has left a couple of weeks of work.  Anyone have an idea how I can get it working again?

Hi Sunday47,

There are many causes of Code 39 errors:

·         A required device driver is missing.

·         A required binary file is corrupted.

·         There is a problem with the file I/O process.

·         A driver that refers to an entry point in another binary file cannot load.

I suggest you try the following steps:

Step 1: Run the fixit available in the link below

 

Your CD or DVD drive is missing or is not recognized by Windows or other programs

http://support.Microsoft.com/kb/314060

If the problem persists,


Step 2: Uninstall and reinstall the drivers.

 

1. click on start and then click Control Panel.

2. click on system and Maintenance, click System, and then click Device Manager.

Note If Control Panel is in Classic view, double-click System and then click on Device Manager.

3. If you are prompted for an administrator password or a confirmation, type the password, or click on allow.

4. in Device Manager, expand CD-ROM/DVD-ROM drives, right click on the device CD and DVD and then click on uninstall.

5. When you are prompted to confirm that you want to remove the device, click OK.

6. restart the computer.

After the computer restarts, the drivers will be installed automatically.

Click here for more information.

Thank you, and in what concerns:

Ajay K

Microsoft Answers Support Engineer

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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