Error code: 64 c (cannot install Silverlight)

OP: Error 64 c
Microsoft Silverlight will install through Windows Update.

Hi patrickstu1,
Try the following steps:
Step 1:

Manually install the stand-alone package for the update from Microsoft Download center and check if that helps.
a. go to the Microsoft Download Center site, type the number of "KB" of the update in the download search box and then click OK.
b. click on the download button and save the update to your desktop.
c. When you are prompted, click open to install the update.
You can also view the steps in the link below, and then try to install the update:
http://blogs.msdn.com/rpomeroy/archive/2008/06/10/how-to-manually-clean-up-a-bad-Silverlight-installation.aspx 
Step 2:
If you are using Windows 7, you can run the Windows Update utility that might help us diagnose the problem better.
Windows Update Troubleshooter would only work on Windows 7. Let us know operating installed on your computer.
Open the Windows Update troubleshooting tool:
http://Windows.Microsoft.com/en-AU/Windows7/open-the-Windows-Update-Troubleshooter 
Kind regards
Manasa P - Microsoft technical support.

Tags: Windows

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    Visit our Microsoft answers feedback Forum and let us know what you think. 

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