Error code: 64 c (cannot install the update for Microsoft XML Core Services 4.0 Service Pack 2 KB973688)
All Windows XP necessary and required updates are installed successfully except update for Microsoft XML Core Services 4.0 Service Pack 2 (KB973688). Installation is unsuccessful. Do I uninstall and reinstall to get pass this?
| Installation failure
Error code: 0x64C |
|
Try to install the update again, or seek help from one of the following resources. Thank you Sam Elam |
See this response archived from a previous thread:
http://social.answers.Microsoft.com/forums/en-us/vistawu/thread/eec3e3df-D5C6-4021-951e-17f8e7d21c37>
03/26 / 1111:49: 18 pm
Tags: Windows
Similar Questions
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I tried several times without result
Hello
Method 1:
Microsoft has released a new "Fix it" solution that should automatically solve your problems with Windows Update. Click on the link below and follow the instructions.
How to reset the Windows Update components?
http://support.Microsoft.com/kb/971058
Method 2:
Follow the instructions in the link below to rename software c:\windows\system32\catroot and distribution records and try to install the updates.
You cannot install some programs or updates
http://support.Microsoft.com/kb/822798
Method 3:
You can download the stand-alone packages updates and then try to install manually. Check if you get the same error message.
http://www.Microsoft.com/downloads/en/details.aspx?FamilyId=00bcdf28-2299-4150-964d-88a601e25229
Hope that information was useful
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I guess the first problem I have is that I came across this forum to get an answer to a question from windows 7, and all I can see are XP and Vista of questions and answers. It's great, but I have the update above installed on Vista (Ultimate x 64). I can't seem to get installed it on Windows 7 Professional. When I stopped, he told me do not turn off the computer, because it is to install an update. But then the update is back.
Here's the updatelog of windows for the last screen full of lines:
2009-12-06 17:05:11:783 376 4 c 0 Agent * UpdateId = {9BD35FB2-8618-4F00-B75D-DFD8D7E93278}.100
2009-12-06 17:05:11:783 376 4 c 0 Agent * bundles 1 updates:
2009-12-06 17:05:11:783 376 4 c 0 Agent * {6FB0B1F5-03BA-45A2-91F9-2EEE620770D5}.100
2009-12-06 17:05:11:783 376 4 c 0 DnldMgr * DnldMgr: updating of the regulation [Svc: {7971F918-A847-4430-9279-4A52D1EFE18D}] *.
2009-12-06 17:05:11:783 4 376 c DnldMgr 0 contacting server 1 regulation updates.
2009-12-06 17:05:11:783 376 4 c 0 Misc validation signature for C:\Windows\SoftwareDistribution\WuRedir\7971F918-A847-4430-9279-4A52D1EFE18D\wuredir.cab:
2009-12-06 17:05:11:799 376 to THE f00 successfully wrote event to THE health state: 0
2009-12-06 17:05:11:799 376 to THE f00 # pending download calls = 1
2009-12-06 17:05:11:799 376 f00 in THE<## submitted="" ##="" au:="" download="">
2009-12-06 17:05:11:799 376 to THE f00 successfully wrote event to THE health state: 0
2009-12-06 17:05:11:799 376 aa4 putting featured update notifications. fIncludeDismissed = true
2009-12-06 17:05:11:799 376 aa4 No. feature updates available.
2009-12-06 17:05:11:799 376 4 c 0 Misc Microsoft signed: Yes
2009-12-06 17:05:11:799 376 aa4 putting featured update notifications. fIncludeDismissed = true
2009-12-06 17:05:11:799 376 aa4 No. feature updates available.
2009-12-06 17:05:11:799 376 4 c 0 PT WARNING: caching of cookie has expired or new PID is available
2009-12-06 17:05:15:418 376 4 c 0 PT URL for the server of regulation found in the server config.
2009-12-06 17:05:15:418 376 0 DnldMgr regulation 4 c server path: https://www.update.microsoft.com/v6/UpdateRegulationService/UpdateRegulation.asmx.
2009-12-06 17:05:17:399 376 4 c 0 DnldMgr * call for full rules. 0x00000000
2009-12-06 17:05:17:399 376 4 c 0 DnldMgr * DnldMgr: downloading new job [UpdateId = {6FB0B1F5-03BA-45A2-91F9-2EEE620770D5}.100] *.
2009-12-06 17:05:17:430 376 4 c 0 DnldMgr * all update files have already been downloaded and are valid.
2009-12-06 17:05:17:430 376 4 c 0 Agent *.
2009-12-06 17:05:17:430 376 4 c 0 Agent * END * Agent: downloading updates [CallerId = AutomaticUpdates]
2009-12-06 17:05:17:430 376 4 c 0 Agent *.
2009-12-06 17:05:17:430 376 4 c 0 report REPORT EVENT: {1B2F2AC2-AFAA-4693-A256-E59B96A868CA}-2009-12-06 17:05:10:067 - 0500 1 182 101 {9BD35FB2-8618-4F00-B75D-DFD8D7E93278} 100 80070643 AutomaticUpdates error content install Installation error: Windows failed to install the following update with error 0 x 80070643: update for Microsoft XML Core Services 4.0 Service Pack 2 for x 64 systems (KB973688).
2009-12-06 17:05:17:430 376 f00 to THE > # RETURN # to THE: download the update [UpdateId = {9BD35FB2-8618-4F00-B75D-DFD8D7E93278}, successful]
2009-12-06 17:05:17:446 376 f00 in THE #.
2009-12-06 17:05:17:446 376 f00 to # END # in THE: download updates
2009-12-06 17:05:17:446 376 f00 in THE #.
2009-12-06 17:05:17:446 376 f00 phase of installation to THE adjustment to THE planned at 2009-12-07 08:00
2009-12-06 17:05:17:446 376 to THE f00 successfully wrote event to THE health state: 0
2009-12-06 17:05:17:446 376 f00 setting of to THE pending client directive to 'install approval. "
2009-12-06 17:05:17:446 376 to THE f00 successfully wrote event to THE health state: 0
2009-12-06 17:05:17:461 376 aa4 putting featured update notifications. fIncludeDismissed = true
2009-12-06 17:05:17:461 376 aa4 No. feature updates available.
2009-12-06 17:05:17:477 376 4 c 0 CWERReporter::HandleEvents - WER report upload report completed with status 0 x 8
2009-12-06 17:05:17:477 376 4 c 0 WER sent report: 7.3.7600.16385 9BD35FB2-8618-4F00-B75D-DFD8D7E93278 0 80070643 101 x install not managed
2009-12-06 17:05:17:477 376 4 c 0 CWERReporter finish event management report. (00000000)Thank you
Stan
TIP: Read the Symptoms section of http://support.microsoft.com/kb/973688.
Note that KB973688 is NOT a security update.
(1) do you have an installed application that "uses Microsoft XML Core Services (MSXML) to process XHTML files" and (2) that "generates a lot of requests when it tries to retrieve well known from the definition of the Type of Document (DTD) from a World Wide Web Consortium (W3C) Web server files" and (3) to "these redundant retrieval requests cause the W3C Server block requests DTD?
If you can't answer YES to all three of these conditions, you do not need to install KB973688 and you can "hide"
1. stop the automatic updates service:
Start > Right click on run , and then select run as administrator > services.msc (type) > [OK]
Double-click automatic updates > click stop
(Stopping the service will take a moment)2 remove the contents of the download folder:
Start > Right click on run , and then select run as administrator >
(type or copy/paste) %windir%\SoftwareDistribution > [OK]
Open the download folder and delete its content
Close the window.3 start | Control Panel | System maintenance and (if you use Classic view, skip this step). Windows Update: Select the installed updates: right click on the Update for Microsoft XML Core Services 4.0 Service Pack 2 (KB973688) | Click hide update | Confirm the prompt UAC (User Account Control), if any, & OK your way out.
4. start the automatic updates service:
Start > Right click on run , and then select run as administrator > services.msc (type) > [OK]
Double-click automatic updates > click Start
(Stopping the service will take a moment)=====================================
To restore/show updates in Win7: Start | Control Panel | System maintenance and (if you use Classic view, skip this step) | Windows Update | Restore hidden updates: Find and select the update you want to install. Click restore. You can now select once again it and install through the normal process.~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft
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Update for Microsoft XML Core Services 4.0 Service Pack 2 (KB973688)
Hello
Check if the update for Microsoft XML Core Services 4.0 Service Pack 2 (KB973688) is already installed on your Windows from the Windows Update history. If it is installed go to programs and features, see installed updates and uninstall the update.
Once it is removed, restart the computer and try to install the update even manually http://support.microsoft.com/kb/973688.
Kind regards.
-
Do not install the update for SQL Server 2005 Service Pack 3 (KB970892) security code error C0000005
Do not install the update for SQL Server 2005 Service Pack 3 (KB970892) security code error C0000005
This update didn't install when I used Vista and is still unable to install now, I updated to Windows 7.
Have searched for a solution for months with no result. Reason why I updated.
Any help much appreciated.
DOUGY,
Microsoft SQL Server 2005 Express Edition Service Pack
Post here for assistance:
http://social.msdn.Microsoft.com/forums/en-us/sqlsetupandupgrade/threads/
--
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I am running Windows XP Professional SP2 (32 bit). My Windows Update is configured to inform me of updates that are available and to wonder what to do each time.
For the last two months I have problems with these two updates:
1. Update for Microsoft XML Core Services 6.0 Service Pack 2 (KB973686)
2. a security update for Microsoft XML Core Services 6.0 Service Pack 2 (KB954459)Two of them are available for me to download and install every time I connect to the Internet. I always choose download and then install. The first update is always installed successfully, but continues to offered to me AGAIN and AGAIN. I have reviewed my story to update on the Microsoft Update site, where I can see that this update has been installed successfully for more than 10 times. But the continuous automatic updates offering him.
Problem with the second update (a security update for Microsoft XML Core Services 6.0 Service Pack 2 (KB954459)) is worse still - IT STILL FAILS. During the installation process, I get no error message, but in the end, I always get:
«Updates could not be installed...» The following updates were not installed:
A security update for Microsoft XML Core Services 6.0 Service Pack 2 (KB954459)".»
Of course, in my history of editing, he still has the red icon, and the error Code is 0 x 643.I tried to install it manually, so I downloaded the Service Pack msxml6-KB954459-enu - x 86 .exe (981 KB) from: http://www.microsoft.com/downloads/en/details.aspx?FamilyId=59914795-60c7-4ebe-828d-f28cb457e6e3&displaylang=en
But when I ran it, I got this message:
"Installation of MSXML 6 Service Pack 2 (KB954459) failed because a newer version already exists on the machine. "To continue, uninstall the higher version and re-run the installation of MSXML 6 Service Pack 2 (KB954459) program."I don't understand. I thought this msxml6-KB954459-enu - x 86 .exe installation file for the update of safety only, but it has proved to be the Setup for the entire application. And that means this "version more? How did get on my computer? And what do I need to uninstall? In my Add/Remove Programs list that I don't have that:
-MSXML 4.0 SP2 (KB954430)
-MSXML 4.0 SP2 (KB973688)
-MSXML 6 Service Pack 2 (KB973686)In my System32 folder, I have a file called msxml6.dll (created: 19 08.2009). On the Properties dialog Version tab, I see that its version is 6.20.1076.0; If that matters.
My security programs are:
-BitDefender Total Security 2010
-Malwarebytes AntiMalware
-Online Armor ++ Firewall
(They are all up to date and none of them has ever interfered with the installation of any update of Windows or Microsoft).Can someone tell me please:
1. What can I do to make the installation of this update for Microsoft XML Core Services 6.0 Service Pack 2 security
(KB954459) succeed?
2. what to do with an another update (update for Microsoft XML Core Services 6.0 Service Pack 2 (KB973686)) which
constantly is available once again, although my editing history shows that it is installed successfully?And another question:
These two updates prevent the automatic updates to offer upgrade to SP3 of XP? I am currently on SP2, but I really need to upgrade to SP3; not only because support for SP2 has stopped, but more because there are more programs that require SP3 must be installed. A month ago, automatic updates offered the update to SP3, but the installation failed for an unknown reason ("... the system could not find the specified file."). I'm wrong if I think it will be offered me again only after I install these two updates correctly?
First of all, you have 2 firewalls; ® Of BitDefender Total Security 2011 (block intruder (implement a two-way firewall)) and Online Armor
"Do not use more of a firewall, 2 or more is a way sure to hit trouble, as with AV"
Download & save the installer for WinXP SP3 on your desktop:
Windows XP SP3 - read all the prerequisites for a successful installation
Logged in as administrator, if necessary, double-click the saved file to install WinXP SP3. Follow the prompts. must be patient and reboot twice when the installation is complete.
Do the resolution method 2 here:
http://support.Microsoft.com/kb/943144
Go to http://windowsupdate.microsoft.com . Install all required software, and then click CONTINUE. Select CUSTOM and scan | Install the critical updates of security offered. Still, follow all the instructions.
04/13 / 1110:01: 33 am
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If I use automatically via Windows Update or installation manual, installation of update for Microsoft XML Core Services 4.0 Service Pack 2 (KB973688) always fails with error code 643. Windows Update Troubleshooter can't find anything wrong.
Error code 643 take a look at this thread as it relates to this issue.
Mike - Engineer Support Microsoft Answers
Visit our Microsoft answers feedback Forum and let us know what you think. -
A security update for Microsoft XML Core Services 4.0 Service Pack 2 for x 64-based systems (KB954430) is not installed. Windows Update fails to install this update and error reports: 64 C code. The off button displays an alert and when you place the mouse over it it shows "installs the updates and then shuts your computer." When I press it it says is to install the update and my computer shuts down and when I restart it it shows it is update and configuration of the update but when loading Windows Vista, in windows update, it shows that updated security for Microsoft XML Core Services 4.0 Service Pack 2 for systems x 64 (KB954430) becomes available again. I tried to manually install the update by downloading, but when trying to install windows install indicates: "the feature you are trying to use is on a network that is not available. Click OK to try again or enter a different path to the folder containing the installation package ' msxml.msi in the box below. »
MSXML 4.0 SP2 (KB954430) and MSXML 4.0 SP2 appear in Control Panel programs and features. When I click on them the only option is 'an install. When I try to UN install these the same message appears when you try to install this update manually: "the feature you are trying to use is on a network that is not available. Click OK to try again or enter a different path to the folder containing the installation package ' msxml.msi in the box below. »
To try to solve this problem, I emptied historical Windows Update. I tried Windows Installer Cleanup to remove MSXML 4.0 SP2 (KB954430) and MSXML 4.0 SP2 so I can reinstall it but Windows Installer Cleanup crashes and displays a command prompt with a lot of text.
If Windows Update has found that you don't need, you don't have to worry about this. They probably have fixed an error in the update system.
Messages rating helps other usersMark L. Ferguson MS - MVP
-
A security update for Microsoft XML Core Services 4.0 Service Pack 2 (KB954430) doesn't have a code 652
How can I fix this error
Hi Spiritwalker8,
Follow the steps below:
Method 1: Offline installation
Download and save the Setup on your desktop package and try to install the same.
Download the update from the link below:
Update of security for MSXML 4.0 Service Pack 2 (KB954430)
Method 2:
Try to install the update in a clean boot state and see the update installs successfully.
For instructions, see the following article:
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
Note: After troubleshooting, be sure to set the computer to start as usual as mentioned in step 7 in the above article.
Method 3:
Reset the Windows Update components and try to install the update:
-
Automatic updates of Windows
This security update is constantly appearing: a security update for Microsoft XML Core Services 4.0 Service Pack 2 (KB954430) I successfully download the update and then it reappears to be downloaded again.
See the sections «How to get help...» "and 'known issues' here:
http://support.Microsoft.com/kb/954430Visit the Microsoft Solution Center and antivirus security for resources and tools to keep your PC safe and healthy. If you have problems with the installation of the update itself, visit the Microsoft Update Support for resources and tools to keep your PC updated with the latest updates.
For enterprise customers, support for security updates is available through your usual support contacts.
Read also: http://support.microsoft.com/kb/941729/Hope this helps, Vincenzo Di Russo
Microsoft® MVP Windows Internet Explorer, Windows Desktop Experience & security - since 2003.
My MVP profile: https://mvp.support.microsoft.com/profile/Vincenzo -
The following update; A security update for Microsoft XML Core Services 4.0 Service Pack 2 for x 64 systems (KB954430). How to fix this?
Hi qaqcno1,
Please take a look at the following Microsoft KB article:
We can't wait to hear back from you on your results.
Brian
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think. -
A security update for Microsoft XML Core Services 4.0 Service Pack 2 for x 64 systems (KB954430)
A security update for Microsoft XML Core Services 4.0 Service Pack 2 for x 64 systems (KB954430)
Download size: 5.4 MB
Whenever I start my laptop he wants to re-enstall service pack 2. How can I fix it?
Glen Yoder
Hi Gyoder,
Thank you for visiting the forums!
To resolve this issue, follow these steps:
1. Click Start , click run , type cmd and press ENTER. 2. At the command prompt, type ren %windir%\System32\msxml4.dll msxml4.old, and then press ENTER. Note When you press ENTER, you may receive the following error message.
Cannot find the specified file.Ignore this message and proceed to step 3.
3. At the command prompt, type exit and press ENTER. 4. Visit the Microsoft Web site at the following address: 5. Download and install the latest MSXML security update. For more information about this problem, go to
http://VisualKB/VKBWebService/viewContent.aspx?scid=KB; EN-US; 941729 & PortalId = 1
I hope this helps. Let us know.
Dave D
Dave D
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think. -
A security update for Microsoft XML Core Services 4.0 Service Pack 2 (KB954430)
HELP! Whenever I turn my laptop HP Windows Update keeps saying that I have an "update important' to be installed. For the first two times I installed it, and the Windows Update thing always tells me that it was "installed successfully" but everytime I turn on my CPU it keeps saying I need to install the a security update for Microsoft XML Core Services 4.0 Service Pack 2 (KB954430)!
Why he does this. It automatically installed this 75 times UPDATE... What is going on! Help, please!http://support.Microsoft.com/kb/954430
08-069: description of the update of security for XML Core Services 4.0: November 11, 2008See the known issues section and if it is of any help, see "where to find the section of assistance" for this update.
K TaurArian [MVP] 2005-2010 - Update Services
-
The update of security for Microsoft XML Core Services 4.0 Service Pack 2 (KB954430) repeatedly downloads and installs on my computer. I'm up to about 25 installs (to date). How can I get it to stop? I am running Vista Home Premium SP2...
Hello
Seems that many have a problem with the update.
Since that he has installed to HIDE the update in Windows Update. Then use them to stop trying to re - install.
You can use the solutions in this KB - 3 methods and I listed a little help for them below
The update is not installed successfully, you receive a message, and the computer restarts when you try to
install an update in Windows Vista
http://support.Microsoft.com/kb/949358Method 1: Start Windows Vista with the Windows installation media and use the repair feature
How to do a startup repair in Vista
http://www.Vistax64.com/tutorials/91467-startup-repair.htmlYou can also do a safe mode startup repair to access the Recovery Options If you have them available
or use the DVD as described above.This tells you how to access the System Recovery Options
http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspxTry recovery options Startup Repair
How to do a startup repair
http://www.Vistax64.com/tutorials/91467-startup-repair.htmlMethod 2: Start the system in safe mode and then use the system restore feature
How to make a Vista system restore
http://www.Vistax64.com/tutorials/76905-System-Restore-how.htmlYou can also do a restore of the system of starting with a Vista disk.
Method 3: Rename the Pending.xml file, and then change the registry (this method is part of the advanced troubleshooting)
See article below for that.
You can use this method on the updates that have this problem.
http://support.Microsoft.com/kb/949358--------------------------------------------------------
Then follow these steps:
How to reset the Windows Update components?
http://support.Microsoft.com/kb/971058Description of the system for Windows Vista, Windows Server 2008, update tool
and for Windows 7
http://support.Microsoft.com/kb/947821--------------------------------------------------------
If necessary:
KB954430 is a security update in order to get assistance directly from Ms.
Since this is a security update, you can get free Support
http://www.Microsoft.com/protect/resources/support.aspxRob - bicycle - Mark Twain said it is good.
-
I get this same down load in windows update. I manually restarted my computer several times because it is the did not alone. several times he tried to install when the computer shuts down. When I will come back it tells me the down load was successfully stalled. can I get another notification on the same low load.
To let you in on something, I have resenly installed a new program of internet security software in my lap top. I have disabled the software think thatit might have something to do with that do not install correctly, but it still happens even if I disabled the new software. can someone help me with this question, I'll have.Hello
Since that he has already installed several times, I was hiding these updates in Windows Updates-
Click on in Windows Updates - HIDE (if they are still pending)How to hide or show an update of Windows Vista
http://www.Vistax64.com/tutorials/72491-Windows-Update.htmlThen run this:
How to reset the Windows Update components? -a Mr Fixit
http://support.Microsoft.com/kb/971058-----------------------------------------------------
If necessary:
See this thread - try Srinivas fix (patch XP Vista version)
http://social.answers.Microsoft.com/forums/en-us/vistawu/thread/7de4b30a-40c6-445A-9392-28be9f92f5cf/More here if necessary:
An update is available that improves the compatibility and the reliability of Microsoft XML Core
Services 4.0 Service Pack 2 on a Windows Vista-based computer
http://support.Microsoft.com/kb/941833See known issues and if necessary how to help him get to the sections here:
MS08-069: Description of the update of security for XML Core Services 4.0: November 11, 2008
http://support.Microsoft.com/kb/954430Update of security for MSXML 4.0 Service Pack 2 (KB954430)
http://www.Microsoft.com/downloads/details.aspx?FamilyId=96a4413c-5261-4f69-83d0-932c430abd14&displaylang=en---------------------------------------------------
If necessary:
KB954430 is a security update in order to get assistance directly from Ms.
Since this is a security update, you can get free Support
http://www.Microsoft.com/protect/resources/support.aspxGood luck.
Rob - bicycle - Mark Twain said it is good.
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