Error code 80040154, Please HELP!

Hi, guys. I just joined because I can't seem to find a solution for the problem that seemed to just start today... and I don't know much about computers except how to cause problems!

I currently have a laptop with Windows Vista Home Premium Service Pack 2 and running a 32-bit operating system.

I just installed Norton 360 Version 4 on the computer yesterday, and that's when my problems began. I don't know if I'm having a conflict with the anti-virus program and windows, so Windows is having the problem.

The thing is, Windows Defender will not download updates, and does not update Windows. It was working fine before, but now it seems that it is having serious problems.

When I try with Windows Update, I get this: "code 80040154."

When I try it with Windows Defender, which tells me that in the Security Center, is obsolete and should be checked for updates, I get this: "error found: code 0 x 80040154."

Does anyone have this problem? If so, how it was fixed? And please, try to explain as clearly as possible, because I think I could have found the answer somewhere else here, but I did not understand what the devil posters spoke.

Thank you!

veesis1 wrote: I have the same error code displayed with Windows Update, but install the updates of Windows Defender. I had Norton Antivirus and it has expired, so I bought Webroot. Webroot recently expired, so I downloaded Avast! In my case, Windows Update has not worked for at least 6 months...

Should have replaced free NAV before your subscription or trial period expires (and you must have run the Norton Removal Tool before installing a replacement AV app, too). Then you would have replaced the Webroot request before that your subscription has expired or the free trial period.


Help: I got hacked. Now what should I do?

Personal data backup (which none should be considered 100% reliable at this point) then format the HARD disk and do a clean install of Windows.  Please note that a repair installation (upgrade AKA on-site) will NOT fix it!

HOW to do a clean install of Vista: section "If you want to reinstall Windows Vista by running a new installation...". "of

Once installed the clean, you will have the equivalent of a "new computer" in order to take care of everything on the next page before connecting the machine to the internet or one local network (i.e. other computers) otherwise and before using a flash drive or the SD card that is not brand new, or has not been freshly formatted:

4 steps to help protect your new computer before going online

Tip: After getting the computer fully patched, download/install KB971029 manually:

NB: No matter what Norton or McAfee free trial which is preinstalled on the computer when you bought will be reinstalled (but invalid) when Windows is reinstalled. You MUST uninstall the trial for free and download/run the removal tool before installing updates, Windows Service Packs, or updates IE and before installing your new anti-virus application (which will require WinXP SP3 must be installed).

Norton Removal Tool

McAfee Consumer product removal tool

See also:

Risks & benefits of P2P file sharing

Measures to help prevent spyware

Measures to help prevent computer worms

Avoid fake security software!

If these procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, good reputation and stand-alone computer (that is, not BigBoxStoreUSA or Geek Squad) repair facility.

~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

Tags: Windows

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