Error code 80070005 when trying to update Windows using Windows 7 Home Premium

I am running Windows 7 Home Premium, upgrade from Vista on a Sony Vaio VGN-FW350D. The upgrade was promotional as part of the purchase of the laptop in the Canada.

I had no other pressing issues which have not been resolved. IHAVE run the built-in Windows based Registry Cleaner (like a cleaner 'free') and the dreagmenter of disk as part of the troubleshooting process.

I have tried everything I can find on the setting of the following problem:

When trying to update Windows (ie. Download updates of security or Microsoft security patches, etc.), the following is displayed: "Windows could not search for new updates - an error occurred when searching for new updates for your...» Code 80070005. It gives you the 'Try Again' button, but who does not work either.

Also, after running in a Fixit 'Microsoft' by default and aggressive modes, change my registration to God knows what state by applying other methods proposed CIHI, now when I try an update of Windows, the "last check for updates '"and updates have been installed"the both indicate '' never. '' BTW, I have the restore points before you make these changes, so no worries there.

I would like to point out that, as far as I know, this problem has persisted since January 1, 2011, when I downloaded and installed Microsoft Security Essentials, which would not update or another. Before installing MS Security Essentials, I ran Avast, I have re-installed after removing Ms Sec Ess.

In short, Windows update does not work, giving Code 80070005. Can anyone help solve this problem with me? Thank you...

Ralph

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Hello

Error code 80070005 means generally that you're not quite allowed to install updates.

If the problem persists, follow the steps mentioned below and the Coachman.

Step 1:

All first please confirm that you have logged on to an account with administrative privileges.

To connect to the administrator account

a. Click Start, right click on computer, then click on manage.

b. expand local users and groups, and then click the users folder.

c. right-click on the connection of the administrator, and then click Properties, and then remove that checking the account is disabled.

Now, restart the computer and log on to the administrator account and try to update again.

Step 2:

You could disable your anti-virue and malware/spyware protection temporarily to see if they are contradictory with the update.

http://Windows.Microsoft.com/en-us/Windows7/turn-Windows-Firewall-on-or-off

http://Windows.Microsoft.com/en-us/Windows7/disable-antivirus-software
 
Note: Antivirus software can help protect your computer against viruses and other security threats.  In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

Step 3:

Uninstall Security avast software, install the update day, then reinstall Avast.

Aziz Nadeem - Microsoft Support

[If this post was helpful, please click the button "Vote as helpful" (green triangle). If it can help solve your problem, click on the button 'Propose as answer' or 'mark as answer '. [By proposing / marking a post as answer or useful you help others find the answer more quickly.]

Tags: Windows

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