Error code: 800b0100 (impossible to find new updates)

error message: Windows could not search for new updates. The code 800b0100. Windows Update has encountered an unknown error

doc,

If you receive Windows Update error 800b0100, it means that a file needed by Windows Update is corrupted or missing. System update readiness tool can correct some conditions that can cause this error. To use the tool, follow these steps:

1. go to the System Update Readiness Tool http://support.microsoft.com/?kbid=947821Web page.

Under the "Advanced information for users" section, find the Windows edition and the system type of your computer, and then click the link to download the system update readiness tool. To find your edition of Windows, see view your computer information http://windows.microsoft.com/en-us/windows7/View-your-computer-information.

Reset

2. run Windows Update again.

Note As a general rule, the scan takes 15 minutes or less, but can take longer on some computers. The Windows Update progress bar is not updated during the scan, and progress seems to stop at 60% complete for some time. This behavior is expected. The scan is still running and you should not cancel the update.

The update system (or CheckSUR) tool is a program that performs a unique analysis for problems that might prevent you from installing updates on your computer. The problem above is one of the conditions that the CheckSUR tool can check and repair.

If the CheckSUR tool encounters problems while running, it records them in a file called CheckSUR.log, located in your Windows, under Logs\CBS\ folder. On a default installation of Windows, this will beC:\Windows\Logs\CBS.

If the problem persists after taking these steps, go to the Microsoft Update Solution Center websitehttp://support.microsoft.com/ph/6527#tab0 to find more information about the error code or to request support by e mail.

Tags: Windows

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