Error codes 12, 31 - PXI my system does not work

I tried to solve the erros on my pxi system using the software compatibility MXI-Express BIOS 1.3 - Windows 7 64 bit/7 x 86/XP x 86/Vista Vista / x 86 x 64

This software is intended to solve error code 12 or 31 showing in windows Device Manager. But this software does not support any system with material that contains several bus root PCI Express, only those with bus single root. But according to this software, my computer has MULTIPLE ROOT PCI EXPRESS BUS. What to do next? Windows just don't recognize my PXI system. There are two screenshots of the error.

My description of the system:
Dell precision T5500 workstation
Windows 7 64 bit

PCIe-8371 x 4 connected to a x 8 slot

Controller of SMU-8370

SMU-1075 chassis
Step-down converter frequency PXI - 5600 RF
Digitizer PXI-5142 OSP
Converter RF PXI-5610
SMU-5442 AWG OSP

I appreciate the help.

Filipe I think I can help you here. With the T5500, we should try to slot 2 or 4. We saw some problems of special interruption with Dell 1 slot and you can or can not see this behavior too. Unfortunately, I have all the details on this issue. However, there are also a known issue with Dell BIOS that limits the PCIe bus range, which can cause unexpected behavior when you extend your PCIe via MXI-Express bus.

That leaves us with two options:

1. we can update your BIOS to not have the bus number so low limit range

Dell may have a BIOS available for the T5500. You can contact Dell Technical Support and maybe ask an other BIOS that has been released - it's not available on the Web.

2. we can try to take advantage of the v1.4 MXI-Express BIOS software compatibility, supporting multi-root complex

You need to register for the beta to ni.com/beta software. Once approved, you should be able to download and install accordingly.

I'll send you a PM about #1. I would like to help us as much as possible.

Kind regards

Tags: NI Software

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