Error: Failed to initialize the window when trying to play the game

Original title: failed to initialize the window

Due to a virus I had to restart and make my computer cleaned.  I was able to play Iwin games before the clean and since I put everything back in but when I went to go play the game, it is said that the window could not initialize and suggested that I have change the depth of color and display.  What that means and what should these elements will be set to be able to play the game?

 
Hi duchesszachman,
 
1 are you play games online using the web browser?
 
As the error message recommend to change the display settings and color. Try these steps and check the result.
Step 1: Apply the best display settings
a. see getting the best display on your monitor
b. check if the problem persists.
 
Step 2: Check the updates of Windows to see if there is an update available for the video card
see automatically get recommended drivers and updates for your hardware .
b. Once you have applied the update, restart the computer so that the changes take effect.
 
Step 3: If the problem persists, reinstall the game and check the result.
 
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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