Error 'Failure of the Webcan pilot open' on Tecra A10

Need help...

I have a laptop Tecra A10 - 1 hr. Operating system is windows XP Professional. When I start my system, it gives an error in the webcam driver open failed. My built-in webcam does not work. Tried to uninstall the software, download new ones from the support site and installed. No luck. My BIOS version is more recent. In the Device Manager under imaging of his display as a USB peripheral devices. When I try to update driver from there it s showing as driver of Microsoft instead of Chicony2. Not able to change it.

Uninstalled hardware device manager and installed it again. Still the same problem. Tried to install it manually. Still no luck... Help, please. The only option that remains for me is to get the operating system to factory settings. Its a huge task for me. Other solutions, appreciated...

Thank you
Maryse

any update

Tags: Toshiba

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