Error in import of my. MOV video file in the Windows Movie Maker program.

I tried to import my videos in Windows movie maker program and I still get the following error message.

The file . MOV cannot be imported because the codec required to play the file is not installed on your computer. If you have already tried to download and install the codec, close and restart Windows Movie Maker, and then try to re-import the file.

I downloaded a software called of 1.40 of Prism of the internet and the software allowed me to make the format change .mov to .avi, however; When I played my video, she played in slow motion.

Can someone help me with what needs to happen.  I used the format .mov since 2008, now all of a sudden, I got the error above in bold.

Signed. MOV needs HELP of AVI!

Hi Michaelle1,

·          You did it of any material changes or software on the computer before this problem?

·          Do you have any third party media player and codec installed on your computer?

Temporarily uninstall them if you have any third-party media player installed on your computer and check if you are able to import files video .mov in Windows Movie Maker.

Secondly, if you have any third-party codec player installed temporarily uninstall them and check.

To uninstall codec and third-party multimedia player, you can use the Windows Cleanup utility.

Download and install the Windows Installer Cleanup utility from this link:

Description of the Windows Installer Cleanup utility

Now, run the utility ("' start > all programs > Windows Installer Cleanup" "). In the list of programs displayed in the cleanup, select programs, and then click on remove. Quit out of cleaning.

Or uninstall programs feature & programs in Control Panel.

Uninstall or change a program

http://Windows.Microsoft.com/en-us/Windows-Vista/uninstall-or-change-a-program

Reference:

Import video, photos and audio on Windows Movie Maker

http://Windows.Microsoft.com/en-us/Windows-Vista/import-video-files-pictures-and-audio-into-Windows-Movie-Maker

A problem of importing files into Windows Movie Maker

http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-importing-files-into-Windows-Movie-Maker

Hope the helps of information. Please post back and we do know.

Concerning
Joel S
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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