Error in printer queue

I'm having a problem printing... the message... .the spooler Subsystem App error keeps coming back. I done what James answers from Microsoft engineer said to do, enter the screen BACK and try to start from there, but I get a "Access denied" response... any other ideas? The laptop is on a network and other computers is not a printing problem... printer is a Xerox 6128 MFP... Thank you

Hello

Method 1: I suggest to perform cleanup starts, then download and install the printer.

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7
http://support.Microsoft.com/kb/929135

Note: Follow step 7 of section of boot KB929135 to the computer in normal mode.

Method 2: run the fixit tools below.

Solve printer problems
http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-printer-problems

Printer in Windows problems
http://Windows.Microsoft.com/en-us/Windows/help/printer-problems-in-Windows

You can also see items below.

You cannot print and you receive the error message "Spooler subsystem app has encountered a problem and needs to close."
Provide the registry warning and also mention that the article also applies to Windows Vista...
 
Network printer problems
 
Install a printer on a home network
 

I hope this information helps!

Tags: Windows

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    http://Windows.Microsoft.com/en-us/Windows7/open-the-printer-Troubleshooter

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    http://Windows.Microsoft.com/en-us/Windows7/install-a-printer

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    http://Windows.Microsoft.com/en-us/Windows-Vista/install-a-printer-on-a-home-network

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    http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-network-printer-problems

    Also applies to Windows 7

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