Error installing AnyConnect client v3.1.07021 on Windows 8.1

Hi people, I'm trying to install the d'anyconnect-win-3.1.07021-pre-deploy-k9.msi anyconnect client (confirmed working on the machine of another user), and at the end of the installation process, I get the following error:

There is a problem with this Windows Installer package. A program run as part of the Setup did not finish as expected. Contact your provider to support personal or package.

Accept the error supports installation, and the customer will not be installed.

I checked the windows logs and found this one:

Product: Cisco AnyConnect Secure customer mobility - error 1722. There is a problem with this Windows Installer package. A program run as part of the Setup did not finish as expected. Contact your provider to support personal or package.  Action VACon64_ndis6_Install, location: C:\Program Files (x 86) \Cisco\Cisco AnyConnect Secure Mobility Client\VACon64.exe, command:-install "C:\Program Files (x 86) \Cisco\Cisco AnyConnect Secure Mobility Client\\vpnva-6.inf" VPNVA

Can someone provide to advance this one?

Kind regards

Brendan

Will you please follow this document and it should address the issue.

Kind regards
Dinesh Moudgil

PS Please rate helpful messages.

Tags: Cisco Security

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