Similar Questions

• How can I fix it? "Money cannot connect to the store purchases.   If you have any firewall software, make sure it has been set to allow communication on port 443.

  This message p [ops upward when I run iTunes]

  Money cannot connect to the store purchases.

  If you have any firewall software, make sure it has been set to allow communication on port 443.

  How can I fix it?

  me too... same problem... just started

  iTunes can't connect to the store purchases.

  If you have any firewall software, make sure it has been set to allow communication on port 443.

  MacBook Pro, osx el cap 10.11.1, itunes 12.3.1.23

• error code (-3212) itunes could not connect to the store, make sure your network connection is active and try again. Can someone please tell me how to proceed? __

  error code (-3212) itunes could not connect to the store, make sure your network connection is active and try again. Can someone tell me please how to do this?

  Hi vivasiousv,

  1 when was the last time it was working fine?

  2. did you of recent changes on the computer?

  See the links in the Apple Web site and try the steps mentioned below.

  http://discussions.Apple.com/message.jspa?MessageID=6096760

  http://discussions.Apple.com/message.jspa?MessageID=8436848

  For additional support post your query in the Apple discussion.

  http://discussions.Apple.com/category.jspa?categoryID=150

  I hope this helps!

  Halima S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• iTunes can't connect to the store purchases.

  I'm getting the following in a pop -: iTunes can't connect to the store purchases.  If you have any firewall software, make sure it has been set to allow communication on port 443. I had not even the firewall on when I got the message. I have

  Hello!

  You should check the many discussions we have already obtained, like this one video playback iTunes 12.3.1.23 does not or presents an error Itunes - iTunes could not connect to the store purchases - if you have any software firewall, make sure that it has been set to t...

• OfficeJet6500A more - ePrint Setup error - this printer could not connect to the server

  My 6500 a is connected to the internet and I am able to print wireless.

  When you try to set up ePrint, I go through the following menu path: installing, configuring Web services, the printer email address.

  I get the message error "this printer could not connect to the server.

  I have read and tried the others 'solutions' on the plate that involved turning market eprint, crossing out-lit power cycles, turning wireless on and outside, turning on the printer and wait 5 minutes, restoration of factory settings...   Nothing works.

  Any ideas?

  From one day to the next it printed the ePrint address, so I guess that the problem was with the HP sever.

• iTunes could not connect to the iPhone, because an invalid response was received from the device.

  Just bought an iPhone 7 today and received the error message "iTunes could not connect to the iPhone because an invalid response was received from the device." Don't know what that means, and I have never had this problem with one of my previous iPhones. Thank you.

  You run iTunes 7.5.1? iOS10 requires iTunes 12.5.1 find which demands in turn 10.9.5 OSX or newer.  Software update checks only the updates to the current version of the system that you are running but that itself can be updated.  It may or may not be possible to upgrade your computer to the system requirements. Find your computer on the web site of http://www.everymac.com model and near the bottom of the specification of the system section, he will tell what versions of the operating system, it is able to run. If you can not run a newer system, you will not be able to sync this phone to your current computer. You can try to install the free El Capitan OSX 10.11.  El Capitan can run slower on older machines and require the additional purchase of RAM (4 GB is a minimum realistic and many recommend 8 GB).  Making a big jump in versions of system is also more likely to affect the old software.

  At el capitan Snow Leopard, it will make my macbook is slow?  - https://discussions.apple.com/thread/7412959

  Course OSX Upgrade General information, including configuration required - http://www.apple.com/osx/how-to-upgrade/

  If you have any generation of PPC software which works under OSX 10.6 it is not supported in later versions of the system.

• iTunes could not connect to the iPhone "iPhone", because an invalid response was received from the device.

  So I am a new iphone 7. I had a 6 before that. Everything was fine until the day where I got the 7, I decided to try a manual on itunes for my 6 backup so that I could put this on the new phone. I use now icloud backup but before that he always did on my computer. Its itunes version 12.2.2.25 as it is the most recent, that I can run with 10.7.5 which is the newest my mac pro can work without hacking it. Again, never had a problem before it save and use it to transfer music. Anyway, I received the message "iTunes could not connect to the iPhone"iPhone"because an invalid response was received from the device." I tried 3 different usb cords. I tried both ports to the front of the computer and all 3 in the back. Abandoned and did a backup icloud. Installed on the new phone. Everything transferred except my music library which is real download of my CD via itunes. If something was wrong on the iphone 6, surely the new phone that starts with a clean slate will be very well... wrong.  Same message. Leaves through ports, cables, etc. Is it just a simple matter of ios 10 now works with my version of itunes?

  A new phone will be iOS10.  iOS10 requires iTunes 12.5.1 find which demands in turn 10.9.5 OSX or newer.  Software update checks only the updates to the current version of the system that you are running but that itself can be updated.  It may or may not be possible to upgrade your computer to the system requirements. Find your computer on the web site of http://www.everymac.com model and near the bottom of the specification of the system section, he will tell what versions of the operating system, it is able to run. If you can not run a newer system, you will not be able to sync this phone to your current computer. OSX 10.9 and 10.10 are no longer available. You can try to install the free El Capitan OSX 10.11.  El Capitan can run slower on older machines and require the additional purchase of RAM (4 GB is a minimum realistic and many recommend 8 GB).  Making a big jump in versions of system is also more likely to affect the old software.

  At el capitan Snow Leopard, it will make my macbook is slow?  - https://discussions.apple.com/thread/7412959

  Course OSX Upgrade General information, including configuration required - http://www.apple.com/osx/how-to-upgrade/

• -What it means and how to fix it? iTunes could not connect to the iPhone from the iPhone Simon Young, because an invalid response was received from the device.

  iTunes could not connect to the iPhone "IPhone by Simon Young", because an invalid response was received from the device.

  You have upgraded to iTunes 12.5.1? iOS10 requires iTunes 12.5.1 find which demands in turn 10.9.5 OSX or newer.  Software update checks only the updates to the current version of the system that you are running but that itself can be updated.  It may or may not be possible to upgrade your computer to the system requirements. Find your computer on the web site of http://www.everymac.com model and near the bottom of the specification of the system section, he will tell what versions of the operating system, it is able to run. You can try to install the free El Capitan OSX 10.11.  El Capitan can run slower on older machines and require the additional purchase of RAM (4 GB is a minimum realistic and many recommend 8 GB).  Making a big jump in versions of system is also more likely to affect the old software.

  At el capitan Snow Leopard, it will make my macbook is slow?  - https://discussions.apple.com/thread/7412959

  Course OSX Upgrade General information, including configuration required - http://www.apple.com/osx/how-to-upgrade/

  If you have any generation of PPC software which works under OSX 10.6 it is not supported in later versions of the system.

• iTunes could not connect to the iTunes store

  OP: iphone 4'

  try to connect to the iphone 4 to itunes, but it happens that itunes could not connect to the itunes store. the network connection timed out. Make sure that your network settings are correct and your network connection is active. then try again. but I can connect via Solution Explorer, but cannot update the phone

  To connect the iPhone to iTunes problems, contact Apple for support with their software/hardware:

  http://www.Apple.com/support/iTunes/

  See you soon.

  Mick Murphy - Microsoft partner

• Message window "Not connected to the internet" appears when you have MS and downloads updates.

  Whenever I try to use Windows Update or download MSE I tells me that my computer is not connected to the internet.  My web browser works fine, only when updating or loading of a product of MS IE. Silverlight, LifeCam, MSE...

  I have not done the clean boot - no good

  I tried to add tusted sites - not good

  I disabled and deleted some security I could find - no good

  This is a brand new machine - Dell Studio XPS with Windows 7 installed.  No Malware or Spyware that I see.  Help, please.

  Q: you have no anti-virus application installed now?
  A: No.

  You see the effects of a hijackware infection. See...

  Cleaning a compromised system
       http://TechNet.Microsoft.com/en-us/library/cc700813.aspx

  Personal data backup (which none should be considered 100% reliable at this point) then format the HARD disk and do a clean install of Windows. Please note that a repair installation (upgrade AKA on-site) will NOT fix it!

  HOW to do a clean install of Win7: see "using the custom installation option" and formatting the hard drive section of http://windows.microsoft.com/en-us/windows7/Installing-and-reinstalling-Windows-7

  NOTE: If your computer came with a set of disks, there is a hidden partition restore (not to be confused with the restoration of the system) you would use to do the clean install (AKA a "destructive recovery").

  After the new installation, you will have the equivalent of a "new computer" in order to take care of EVERYTHING on the next page before connecting the machine to the internet or one local network (i.e. other computers) AND BEFORE to plug in a flash, SD card, or any other external drive to the computer otherwise:

  4 steps to help protect your new computer before going online
       http://www.Microsoft.com/security/pypc.aspx

  IMPORTANT! -Online any Norton or McAfee free trial which is preinstalled on the computer when you bought will be reinstalled (but invalid) when Windows is reinstalled. You MUST uninstall the trial for free AND download/run the removal tool appropriate before installing updates or IE upgrades AND BEFORE installing your new anti-virus application.

  Norton Removal Tool
       FTP://ftp.Symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

  McAfee Consumer product removal tool
       http://download.McAfee.com/Products/Licensed/cust_support_patches/MCPR.exe

  See also:

  Risks & benefits of P2P file sharing
  http://www.Microsoft.com/protect/data/downloadfileshare/filesharing.aspx
  http://blogs.technet.com/MMPC/archive/2008/10/06/the-cost-of-free-software.aspx
  http://www.us-cert.gov/CAs/tips/ST05-007.html

  Measures to help prevent spyware
  http://www.Microsoft.com/security/spyware/prevent.aspx

  Measures to help prevent computer worms
  http://www.Microsoft.com/security/worms/prevent.aspx

  Avoid fake security software!
  http://www.Microsoft.com/security/antivirus/rogue.aspx

  If you need additional assistance with the clean install, please start a new thread in this forum: http://social.answers.microsoft.com/Forums/en-US/w7repair/threads

  If these procedures look too complex - and there is no shame in admitting this isn't your cup of tea - take the machine to a local, good reputation and stand-alone computer (that is, not BigBoxStoreUSA or Geek Squad) repair facility.

  Good luck!

  ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

• SE error message: Sync has encountered an error during synchronization: could not connect to the server. Sync will automatically...

  This has happened since the last update. Currently on v38.0.1 desktop. I don't see this message when you use an Android tablet, and Favorites and passwords seem to be synchronized.

  The message then offers the preference button. When I click the button, the message disappears. Reappear when you navigate to a new tab.

  Thanks for help on this.

  COR - el said

  You see the entrance with the Sync (Firefox) credentials in the Firefox password manager that I posted in my first answer?

  • Tools > Options > Security: passwords: "saved passwords" > "show passwords".
  • chrome://FirefoxAccounts

  Can sign you here?

  • https://accounts.Firefox.com/settings

  Have you tried to delete the signedInUser.json file in the Firefox profile folder?

  Con - El,
  Thank you. Yes, I've always seen the Firefox Sync credentials, and I can't connect to accounts.firefox.com/settings.

  This morning, I deleted the signedInUser.json file in the profile folder, rebooted Foxfire and signed in Web sites. I left the PC to go to sleep. Wake up two hours later, there is no error message.

  I note that the file signInUser not re-emerged during the re-start of Firefox. If at this point, it looks like to solve.

  Thank you

   Rita
  

• "iPhone is disabled, connect to iTunes" AND "iTunes can not connect to the iPhone because it is locked with a password" error message on the phone and the computer! Help!

  So I recently had my password wrong too many times and my iPhone 4S locked out telling me "iPhone is disabled; Connect to iTunes'. And so I connected to iTunes and decided to restore my phone. I finished the process of restoration of the configuration of my phone, but ultimately, it was not even let me in the phone! Once AGAIN he said "iPhone is disabled; " Connect " to iTunes '. However, this time, this message appeared just when I turned on my phone with a black background. I didn't scan the screen for the error message is displayed (and there was no time to be shown). When I tried to connect to iTunes again as he asked, now it says "iTunes can not connect to the iPhone because it is locked with a password".

  So now, he said "iPhone is disabled; ' Connect to iTunes' on my iPhone 4S and ''iTunes can't connect to the iPhone because it is locked with a password ' on my computer. WHAT should I do?

  As described in step 2 of "Erase your device with iTunes" in this article, you will need to use the Recovery Mode.

  Recovery mode is described in this article as well.  You may try to go into recovery mode more than once to succeed.

  If you have forgotten the password for your iPhone, iPad or iPod touch, or your device is disabled - Apple supports

• App store, Safari and iTunes does not connect to the Internet after installing macOS Sierra

  App store, Safari and iTunes does not connect to the Internet after installing macOS Sierra

  After upgrade 'OS X El Capitan' to "macOS Sierra" window only empty "App store" and page "Safari" made its appearance, no error message shows. store "iTunes" and "Dictionary" does not connect too.

  But Google chrome works well.

  So have you tried the next steps in your original post that Safari does not work after installing macOS Sierra:

  (1) x OS: "Unable to connect" or "unable to connect to the App Store. An internet connection is required"- Apple Support

  2) Advanced the steps to correct the problems with the iTunes Store - Apple Support connection

• I installed Turbo Tax Delux 2011 tax software and get error 42002: could not connect to the update site to receive the latest updates.

  I installed Turbo Tax Delux 2011 tax software and get error 42002: could not connect to the update site to receive the latest updates. Turbo tax support site says adjust the parameters or the rules on my security software to allow certain programs to install and works as expected. How can I solve this problem to allow updates? Thank you. CraigrH

  What is your operating system and Service Pack?

  What is your anti-malware?

• Want 4500: Connection error! The printer could not connect to the server

  Connection error! The printer could not connect to the server!

  Cannot set up eprint or update the driver. Ever been on the forums and do not understand what to do!

  I am successfully connected to my router and can print from my pc and my ipad with airprint.

  PC "will not find"the printer either for purposes of updating

  What I need to change the DNS. If so, I don't know what it is or how to do it!

  I went to the ip address but was unable to click on "wireless (802.11)", as recommended by a last response forum, as the next low 'status '.

  Can anyone help?

  Very frustrated customer :-(

  Hi @roopuk,

  Thanks for getting back to me.

  Sometimes the manual DNS 8.8.8.8 / 8.8.4.4 won't work in some configurations of network users.  Try the same steps as described above, but this time use the following parameters:

  Manual preferred DNS Server: 209.244.0.3
  Auxiliary manual DNS server: 209.244.0.4

  If you encounter the error, as before, we take our proverbial gloves off to try a more intensive troubleshooting.

  What is happening, it is that your router allows your printer connection that to enable wireless, but not a secondary connection to Web services.  In order to get these devices to 'shake hands' a second time, you may need to enable DMZ mode on your network through the router's built-in Web server.  HP does usually not this configuration for its customers as errors can cause serious network problems, but I can certainly post the info you need on your router or the ISP of the staff support company so that they could help you directly.

  Here is the information that you need for your provider service to open ports on your router/modem...

  -Multicast must be enabled
  -Hello enabled for AirPrint (relevant for iOS and Mac OS users)
  -Mac filtering should be disabled
  -Also, make sure that your router's firmware to date if
  necessary
  - The dmz on the router mode and turn it on to the printers IP address: _

  Ports to open are: Eprint and Apps

  Incoming Ports.

  UDP
  80
  443
  ------------------
  Outbound ports

  TCP
  5222
  5223
  -------------------
  Once they are open, you should have no problems connecting to services web eprint on your device.

  I would like to know how it works for you.

  Kind regards