error "local printer spooler service does not work." any attempt to add a local printer (USB or Bluetooth) fails.

I can't add a printer (USB or Bluetooth), because it always returns a printer spooler error. I tried to restart the print spooler and by ensuring that this "local system account" and "allow service to interact with desktop" is selected. I also deleted all the old printer drivers, rebooted, checked the RPC Locator is active and tried everything I can think of. It worked well in Vista x 64 on the same machine later than yesterday, but the upgrade to Windows 7 x 64 seems to have something broken. The printer, a HP C5500 series, works very well on a virtual machine that is running the same operating system. (I rather not have to run a virtual machine just to print, of course.) Running RTM x 64 on a Dell XPS M1530, which very well printed Vista, just before upgrading, to Win7. Suggestions?

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FINALLY, I SOLVED THE PROBLEM! Probably, this will not help too other people unless they too, are start several operating systems and VMware Tools running, but I figured out how to fix it on my system without having to reinstall Windows. In fact, it was caused by an instance of VMware Tools. I removed, rebooted and voila - I was able to print again. In an effort to help a few other people, here is a summary of the things I've tried while working through the countless possibilities. If you are having problems "print spooler cannot start", one of these might help.

(1) after having in vain attempted to restart the print spooler service and by checking all its dependencies, I deleted all the registry entries and drivers as detailed here: http://support.microsoft.com/kb/324757.
(2) I rebooted in safe mode and check the C:\Windows\System32\spool\ folder for all the corrupted files or remnants of coil.
(3) I moved all the drivers printer in C:\Windows\System32\spool\x64 (or \w32x86 if you are using a 32-bit operating system) to a temporary folder. While examining the dll, I became suspicious of some "ThinPrint" drivers by VMware.
(4) I tried to replace with a known good copy spoolsv.exe. (To do this, you need to take ownership of the file. Search engines are your friend.)
(5) I tried to use RegEdit to reconfigure the default http RPCSS indicated in the "DependOnService" value This and all the other steps I mention in this list, are described in great detail in the links provided in my Nov 11 message.
(6) I tried system restore back as far as possible - who had the positive effect of the side to undo these unsuccessful efforts in this case. Unfortunately, the problem persisted, due to the limited number of available on my system restore points.
(7) following up on top of my suspicion earlier, I removed VMware Workstation and restarted. The problem persisted after a reboot.
(8) I then started in the other OS on my system and removed the VMware tools he had installed on my boot drive, then restarted.

Bingo! Printers reappeared and everything worked properly. Then, I was able to reinstall VMware Workstation without breaking anything. Phew!

Tags: Windows

Similar Questions

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    See also:

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    Shinmila H - Microsoft Support

    Visit our Microsoft answers feedback Forum and let us know what you think.

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    http://social.technet.Microsoft.com/forums/en/itprovistaprinting/thread/391f3c57-5d2b-4E88-ADC6-190429a7fdbe

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    A. Clean on print jobs pending

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  • Error "the print spooler service does not work.

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    Hi masubb1,

    ·         You did changes to the computer before the show?

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    Post back if necessary

    ____________________

    If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

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