error mess. No supported cpu and the computer turns off

Similar Questions

• When using my computer, all applications and the windows are closed at the same time, got disconnected and the computer turns off as if someone stops manually.

  Original title: it's a virus that's causing this?

  It happened a few times now. While I use my computer, all applications and the windows are closed at the same time, I am disconnected and the computer is off, as if someone manually stops the computer. I turn on the computer and log in and everything seems to be okay. No data deleted, not that I could find and detect anyway. One day when I turned on the computer, it run chkdsk before doing the usual startup. I use the computer for 2 years and this is the first time, she never did a chkdsk on its own. I used Microsoft Essentials and no viruses were found.

  Should I worry?

  Hello

  You can read the following article and try to download the Microsoft Safety Scanner and perform a full scan on your computer and check.

  Microsoft safety scanner

  Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

  Check if there are logs of events related to the issue in the event viewer which may help us to solve the problem of the:

  What are the information contained in the logs of the event (Event Viewer)?

• When I run an analysis complete, there is a 'ultrww.cab' file and the computer turns off. McAfee said to contact Microsoft technical support on this subject

  When you run a full scan by McAfee, my computer comes in a file named "ultrWW.cab" and turns off.

  McAfee said to contact Microsoft technical support on this subject

  What a lame excuse.

  Make an indication where ultrWW.cab?  See this thread on a similar problem with Kaspersky AntiVirus: http://forum.kaspersky.com/index.php?showtopic=80688

  If the file that causes the problem is in a subdirectory of C:\MSOCache, you can remove the entire C:\MSOCache and all its subdirectories, but use disk cleanup (start > run > cleanmgr > OK) to do.  Read both of these items first:
  http://ask-Leo.com/whats_msocache.html
  http://support.Microsoft.com/?kbid=825933

• any online game played and the computer turns off after 3 minutes

  It's killin me. I tried several other games online. Download everything fine and I can access the game without problems. Having been in the game for about 3 minutes, the whole computer just turns off.

  Hey Noel2112,

  Welcome to the Microsoft Answers Forum!

  We would like to get a better understanding of this issue so that we can better help you.

  ·         What version of the operating system you are using (Windows Vista or XP)?

  ·         Since when are you facing this problem?

  ·         Has nothing changed on your system just before that this problem has occurred - all new hardware devices installed?  New software or updates installed?

  ·         What browser do you use?

  ·          You get an error message until the computer shuts down?

  
  Step 1:

  a. uninstall if a third party Flash Player installed.

  b. Uninstall and reinstall the Flash Player.

  If you are using Internet Explorer, follow the steps below:

  Step 2:

  1 optimize Internet Explorer.

  2 see article below, which speaks of the optimization of Internet Explorer:

  http://support.Microsoft.com/kb/936213

  You can try the Fix tool mentioned in the article to automatically perform the steps for optimization of Internet Explorer.

  Step 3:

  1 reset the settings of Internet explorer if you still have the problem.

  2 here is a link to reset the Internet Explorer settings:

  http://support.Microsoft.com/kb/923737

  Try the tool mentioned in the KB article fix to automatically reset the Internet Explorer settings.

  I hope that the information above helps you.

  Kind regards

  Manasa P-Microsoft Support.

• On the start with progress bar page, after that it becomes a little more than half, the computer turns off.

  MY MacBook Pro is frozen and I had to turn off get out of the frozen page and when I pressed the button to turn it on it makes the departure noise and then the progress bar lights. When it becomes a little to Midway, the screen goes black and the computer turns off.

  The progress bar that starts from the left end appears when your startup disk is too damaged to mount. The illustrious progress is the functioning of the equivalent of disk utility (ERD). He is never more than half before taking a decision.

  If your drive CAN be mounted, start-up continues normally.

  If your drive cannot be mounted, your Mac stops, because there is nothing productive that it can do.

  If your Mac is trying to start and crashes, which can produce always different results, but that doesn't seem to be the case here.

  I recommend that you start in recovery and run utility disk (ERD) until it comes clean or is hopelessly.

• How and when the computer turns off automatically?

  Listen to internet radio, Sys Pref > saving energy on the default setting, wake up and radio program cut.

  This is great... .buth how and when the computer turns off?  When I reopen it wifi comes back, I'm correct when she stops she also turns off wifi?

  Hello allan299,

  Thank you for using communities of Apple Support.

  According to your post, I see that you have any questions on how and when your computer shuts down, and how the WiFi on your Mac is affected. I know it's nice to be able to properly manage what happens when your computer stops and starts in mode 'sleep'. I'm happy to help you find the best resolution.

  You're right, when your computer stops completely it will turn the Wi - Fi. If you enable the wake for network access, Wi - Fi remains lit, and you can access shared resources on your computer, such as printers or iTunes shared playlists even when your computer is in "sleep". Definition of a calendar closing and start on your Mac can also be useful.

  Check out the following resources that will help the set options that control the energy use of your computer, sleep, and wake-up times for your Mac and the calendar from your Mac to turn on or turn off or go to sleep:

  OS X Yosemite: energy saver Preferences

  OS X Yosemite: set sleep and wake up on time for your Mac

  OS X Yosemite: A schedule for your Mac to turn on or turn off or go to sleep

  Best regards.

• Downloaded CC and could open only once.  Tried to download PS and the computer is off Mid-download.  Now I can open is more than CC.  It does nothing or said there was a problem and windows have to close. Help, please!

  Downloaded CC and could open only once.  Tried to download PS and the computer is off Mid-download.  Now I can open is more than CC.  It does nothing or said there was a problem and windows have to close. Help, please!

  ininstall all cc

  clean a http://www.adobe.com/support/contact/cscleanertool.html

  Restart your computer

  Reinstall the cc desktop application, https://creative.adobe.com/products/creative-cloud

• I stop using the computer for a few minutes. Then the screen of the computer turns off. Its does not sleep I need to turn off the computer then put into market and re - turn on the computer.

  If I have not used the computer for a few minutes then the screen of the computer turns off. The computer is not sleep. I tried to use the space bar to wake him but he won't answer.  I have to turn off the computer. Then turn on the computer. This has happened for 2 months. I have a Dell DM051, 446 GB HDD with 329 free GB, 2 GB RAM, Intel (r) Pentium (r) CPU 2.80 GHz, ASUS A7 Series 240 and Windows 8 Pro graphics. I replaced the graphics card because I thought that this could be the problem, but it wasn't. I need to replace to fix this? Thanks for your help.

  You have disabled things like Hibernate and hybrid sleep, etc. on the power options screen in Windows?

  Have you checked the USB settings in the Device Manager? Search tab power management for each listed root USB hub and uncheck the box "allow the computer to turn off this device...". »

  And do the same for entries under Human Interface Devices (HID) device as Manager.

  Then restart...

• Equium A20 fell and the screen turns off always

  Hi, I was using my satellite A20 long (4 years). Never had any problems. Recently he fell and the screen turns off always.

  I can see the toshiba logo and the windows logo also when starting, and even I can enter the BIOS and change the boot order too... but as soon as windows load screen is black. I don't understand

  Anyone with the solution?

  Thanks in advance...

  Hello

  > but as soon as windows load screen is black. I can t understand
  This means that the display output has accidentally changed to an external.

  Have you checked if something would be visible on the second external monitor?
  Select this check box.

  In addition I advise to use the FN + F5 keys to check if you can switch the output back to the internal display.

• When I pick up my Windows 7 Acer Aspire power, the computer turns off when the battery shows fully charged

  I HAVE A CHILD OF 1 YEAR ACER ASPIRE WITH WINDOWS 7, WHICH IS CONNECTED TO BE WIRELESS. BUT WHEN I GET MY COMPUTER TURNS OFF THE POWER SUPPLY CORD. THE BATTERY SAYS FULLY CHARGED. IT WORKED AND NOW IT WONT. SOMEONE CAN ME SAY WHAT THE PROBLEM IS. I EVEN WENT BACK THROUGH HIM WITH DEFAULT AND IT DID NOT HELP.

  Hello

  Are you aware of any changes made to the computer, before the show?

  I suggest to change the power management and check for the issue.

  Change, create, or delete a power plan (scheme)

  http://Windows.Microsoft.com/en-us/Windows7/change-create-or-delete-a-power-plan-scheme

  If the above does not help, I suggest you to contact Acer support for assistance.

  http://support.Acer.com/us/en/default.aspx

  I hope this helps.

• Toshiba 32RV635D does not power off when the computer turns off

  Hello

  I inherited a Toshiba 32RV635D. I have a PVR based on linux (Mythtv) connected to the TV via HDMI, connected on a Nvidia GT610.

  With my previous TV, a Vistron LCD Panel at low prices, he would go to sleep when the put PC into hibernation and light up when the PC came back.
  This required no configuration of me, he's done right. The Toshiba TV does not work.

  With this Toshiba TV, when the POR turns off the TV turns off screen but is actually still on - power led remains lit in green.

  Same thing with the other way around - if I put the TV in standby and powered the POR, the TV does not respond and I have to manually put out of Eve.

  I updated the firmware and it has not changed anything, and I can't find anything related to power management in the menus of televisions. I even tried just pulling the HDMI cable to the back of the TV so it has no physical active entry, and yet, it does not fall to sleep.

  The Amazon page for TV mentions the power management features, and I expected from what I understand, it should behave the way she.

  I read a lot on HDMI-CEC, but to use it with my existing kit, I would need to buy an adapter USB - CEC, and which seems a little odd because my previous TV not cheap-as-chips just done this...

  Also, the different uses in linux suggests considers its sounds the right - 'xset q' running when the computer is idle tells me that "the monitor is turned off" when in fact it is not.

  Clues?

  Ricklous, it can be useful if you have a look at the url
  http://www.Toshiba-OM.NET/LCD/PDF/English/Country_Specific/RV635-323742-English-specific.PDF

  If you want to download the manual of the English edition for your model, I have not read through, but it may be useful to you.

  Either by the way, I have the model 32RL900A and find only a VCR plugged into the claims of taking SCART screen every time it turns on while the TV is set to a string of FTA (Free To Air) and then 'hands back' screen when he (PVR) goes out, and this, I discovered, is a characteristic of the system SCART.

  I don't know if this information is useful to you, but hope it helps.

  donhe7

• When I close a session, the computer turns off completely, but restarting said closing innacurate?

  When I close a session, the computer shuts down completely.  When I run again, I have the closure inappropriate message, why is it like that?

  Hello

  If I understand correctly the computer automatically stops when you close a session / program and displays the message "incorrect closure.

  is that correct?

  Please follow the links below to solve the problem.

  Start your computer in a clean boot to avoid conflicts with third-party software.

  Method 1

  How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

  Note: When you have finished all necessary troubleshooting steps, please follow step 3 of the article mentioned above, to start the computer in normal mode.

  Run a SFC system analysis

  Please post the SFC scan results, you can find the results of the analysis to the following location.

  C:\Windows\Logs\CBS\Cbs.log

  Method 2

  Description of the error event ID 41 core Windows in Windows 7 or in Windows Server 2008 R2: "the system has rebooted without stop properly first.

  http://support.Microsoft.com/kb/2028504

  Method 3

  Please scan the computer for infections by using the links below.

  Reference link:- http://www.microsoft.com/security/pc-security/default.aspx#Safety-products-and-scans

  Microsoft antivirus software: -.

  http://www.Microsoft.com/security/PC-security/malware.aspx

  Note: The data files that are infected must be cleaned only by removing the file completely, which means that there is a risk of data loss.

  It would also help if you provided more information.

  1. What is the full error code / exact / message?

  2 is specific to an application or a program being closed the question?

  3. what version of the Windows operating system do you use?

  4. What were the recent changes of hardware or software that are performed on the computer before the question?

  Please provide the information requested to receive specific troubleshooting steps.

  I hope this helps.

• Why the computer turns off when it should ' t

  I have the computer and look at things and then all of a sudden he stops he can resume, but then he comes only to request password and stops I have to wait a few minutes and restart it, it works for a while and then starts all over again did a number of things to clean the disk and defrag and norton viruselp but still have some prob please h

  Hello

  Could be heat related - try using a small fan to blow into the air intakes to see if that helps.
  It is just like it loses power or stop it in the normal way?

  Remove ALL power and reinstall all the memory cards and cables (both ends where possible).
  in fact, remove and replace - don't do not just tight. Remove the dust bunnies and clean the
  air vents. Check that fans are working (before and after opening the case). When your laptop on all the
  You can do is to reinstall the memory and clean the vents (still may try to add a small fan as a
  test).

  This sounds like material so if the above does not help you then probably need help
  a real computer store (not the leeks and the glances at a Best Buy or other stores) or the
  Support of system Maker.

  ===========================================================

  Check with these utilities to see if information may be collected: run BlueScreenView
  to see if there were any BlueScreens and verify in MyEventViewer at shutdown
  (or a few seconds before) See the event log contains useful information.

  It is an excellent tool for displaying the blue screen error information

  -Free - BlueScreenView scans all your minidump files created during "blue screen of death," collisions
  and displays information about all accidents of a table.
  http://www.NirSoft.NET/utils/blue_screen_view.html

  -------------

  MyEventViewer can be verified at the time of the blue screen (BSOD) or event within a second
  or time of the BSOD or event to provide more information about the possible cause - see TIP.

  MyEventViewer - free - a simple alternative in the standard Windows Event Viewer.
  TIP - Options - Advanced filter allows you to see a period of time instead of the whole of the record-
  Set it a bit before and after the time of the event or BSOD.
  http://www.NirSoft.NET/utils/my_event_viewer.html

  ------------

  AppCrashView - free - a small utility for Windows Vista and Windows 7 which shows details
  application of all accidents occurred in your system. The information breaks down is extracted from the
  .WER files created by the Windows Error Reporting (WER) of the operating system component of each
  time that an accident has occurred. AppCrashView also allows you to easily record the list of accidents to
  text/html/csv/xml file.
  http://www.NirSoft.NET/utils/app_crash_view.html

  ------------------------------

  Also do this so you can see the probable bluescreens. (You may or may not be able to see
  them if they occur even after doing this according to the cause.)

  Windows Vista restarts automatically if your computer encounters an error that requires him to plant.
  (also Windows 7)
  http://www.winvistatips.com/disable-automatic-restart-T84.html

  ===========================================================

  Troubleshooting methods:

  What antivirus/antispyware/security products do you have on the machine? Be one you have NEVER
  on this machine, including those you have uninstalled (they leave leftovers behind which can cause
  strange problems).

  ----------------------------------------------------

  Follow these steps:

  Start - type this in the search box-> find COMMAND at the top and RIGHT CLICK – RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program
  generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Also run CheckDisk, so we cannot exclude as much as possible of the corruption.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  ==========================================

  After the foregoing:

  How to troubleshoot a problem by performing a clean boot in Windows Vista
  http://support.Microsoft.com/kb/929135
  How to troubleshoot performance issues in Windows Vista
  http://support.Microsoft.com/kb/950685

  Optimize the performance of Microsoft Windows Vista
  http://support.Microsoft.com/kb/959062
  To see everything that is in charge of startup - wait a few minutes with nothing to do - then right-click
  Taskbar - the Task Manager process - take a look at stored by - Services - this is a quick way
  reference (if you have a small box at the bottom left - show for all users, then check that).

  How to check and change Vista startup programs
  http://www.Vistax64.com/tutorials/79612-startup-programs-enable-disable.html

  A quick check to see that load method 2 is - using MSCONFIG then put a list of
  those here.
  --------------------------------------------------------------------

  Tools that should help you:

  Process Explorer - free - find out which files, key of registry and other objects processes have opened.
  What DLLs they have loaded and more. This exceptionally effective utility will show you even who has
  each process.
  http://TechNet.Microsoft.com/en-us/Sysinternals/bb896653.aspx

  Autoruns - free - see what programs are configured to start automatically when you start your system
  and you log in. Autoruns also shows you the full list of registry and file locations where applications can
  Configure auto-start settings.
  http://TechNet.Microsoft.com/en-us/sysinternals/bb963902.aspx
  Process Monitor - Free - monitor the system files, registry, process, thread and DLL real-time activity.
  http://TechNet.Microsoft.com/en-us/Sysinternals/bb896645.aspx

  There are many excellent free tools from Sysinternals
  http://TechNet.Microsoft.com/en-us/Sysinternals/default.aspx

  -Free - WhatsInStartUP this utility displays the list of all applications that are loaded automatically
  When Windows starts. For each request, the following information is displayed: Type of startup (registry/Startup folder), Command - Line String, the product name, Version of the file, the name of the company;
  Location in the registry or the file system and more. It allows you to easily disable or remove unwanted
  a program that runs in your Windows startup.
  http://www.NirSoft.NET/utils/what_run_in_startup.html

  There are many excellent free tools to NirSoft
  http://www.NirSoft.NET/utils/index.html

  Window Watcher - free - do you know what is running on your computer? Maybe not. The window
  Watcher says it all, reporting of any window created by running programs, if the window
  is visible or not.
  http://www.KarenWare.com/PowerTools/ptwinwatch.asp

  Many excellent free tools and an excellent newsletter at Karenware
  http://www.KarenWare.com/

  ===========================================

  Vista and Windows 7 updated drivers love then here's how update the most important.

  This is my generic how updates of appropriate driver:

  This utility, it is easy see which versions are loaded:

  -Free - DriverView utility displays the list of all device drivers currently loaded on your system.
  For each driver in the list, additional useful information is displayed: load address of the driver,
  Description, version, product name, company that created the driver and more.
  http://www.NirSoft.NET/utils/DriverView.html

  For drivers, visit manufacturer of emergency system and of the manufacturer of the device that are the most common.
  Control Panel - device - Graphics Manager - note the brand and complete model
  your video card - double - tab of the driver - write version information. Now, click on update
  Driver (this can do nothing as MS is far behind the certification of drivers) - then right-click.
  Uninstall - REBOOT it will refresh the driver stack.

  Repeat this for network - card (NIC), Wifi network, sound, mouse, and keyboard if 3rd party
  with their own software and drivers and all other main drivers that you have.

  Now in the system manufacturer (Dell, HP, Toshiba as examples) site (in a restaurant), peripheral
  Site of the manufacturer (Realtek, Intel, Nvidia, ATI, for example) and get their latest versions. (Look for
  BIOS, Chipset and software updates on the site of the manufacturer of the system here.)

  Download - SAVE - go to where you put them - right click - RUN AD ADMIN - REBOOT after
  each installation.

  Always check in the Device Manager - drivers tab to be sure the version you actually install
  presents itself. This is because some restore drivers before the most recent is installed (sound card drivers
  in particular that) so to install a driver - reboot - check that it is installed and repeat as
  necessary.

  Repeat to the manufacturers - BTW in the DO NOT RUN THEIR SCANNER device - check
  manually by model.

  Look at the sites of the manufacturer for drivers - and the manufacturer of the device manually.
  http://pcsupport.about.com/od/driverssupport/HT/driverdlmfgr.htm

  How to install a device driver in Vista Device Manager
  http://www.Vistax64.com/tutorials/193584-Device-Manager-install-driver.html

  If you update the drivers manually, then it's a good idea to disable the facilities of driver under Windows
  Updates, that leaves about Windows updates but it will not install the drivers that will be generally
  older and cause problems. If updates offers a new driver and then HIDE it (right click on it), then
  get new manually if you wish.

  How to disable automatic driver Installation in Windows Vista - drivers
  http://www.AddictiveTips.com/Windows-Tips/how-to-disable-automatic-driver-installation-in-Windows-Vista/
  http://TechNet.Microsoft.com/en-us/library/cc730606 (WS.10) .aspx

  ===========================================

  Refer to these discussions because many more excellent advice however don't forget to check your antivirus
  programs, the main drivers and BIOS update and also solve the problems with the cleanboot method
  first.

  Problems with the overall speed of the system and performance
  http://support.Microsoft.com/GP/slow_windows_performance/en-us

  Performance and Maintenance Tips
  http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/19e5d6c3-BF07-49ac-a2fa-6718c988f125

  Explorer Windows stopped working
  http://social.answers.Microsoft.com/forums/en-us/w7performance/thread/6ab02526-5071-4DCC-895F-d90202bad8b3

  Hope these helps.

  Rob Brown - Microsoft MVP - Windows Expert - consumer: bike - Mark Twain said it right.

• My screen saver turns off and the screen turns off after 2 minutes or more. How to set time, the screen saver comes on?

  ? is explicit

  Maybe in the standby power options, after a period of inactivity. (Windows) Start > settings > Control Panel > power, the "Turn Off monitor" value Options a certain amount of time or 'never '.

  Other issues requiring your attention

  The information provided with your question indicates you have outdated plugins with known security and stability issues that need to be updated. To see the plugins submitted with your question, click on "+ system details...". "to the right of your original message of the question.

  • Adobe PDF plugin for Firefox and Netscape
    • New Adobe Reader X (version 10) with protected Mode just came out 2010-11-19
    • See: http://www.securityweek.com/adobe-releases-acrobat-reader-x-protected-mode
  • Shockwave Flash 10.1 r53
  • Next-generation Java plug-in 1.6.0_17 for Mozilla browsers
  1. Check your plugin versions: http://www.mozilla.com/en-US/plugincheck/
     • Note: plugin check page lacks information about all versions of the plugin
  2. Update of Adobe Reader (PDF plugin):
     • Within your existing Adobe (If you have already installed) drive:
  • Open the Adobe Reader program in your list of programs
  • Click Help > check for updates
  • Follow the instructions to update
  • If this method works for you, go to the section "download full installer ' below and go to"after the installation"below
• Download the full installer (If you have NOT installed Adobe Reader):
  • "Use the links below in order to avoid the painful' getplus" Adobe Download Manager and other 'extras' you do not want
  • Use Firefox to download and SAVE the installer to your hard drive for the appropriate link below
  • Click "save to file"; Save to your desktop (so you can find it)
  • Once the download is complete, close Firefox
  • Click on the installation program, you just downloaded and allow installation to continue
    • Note: Vista and Win7 users need to right click on the installer and choose "Run as Administrator"
  • Download link: ftp://ftp.adobe.com/pub/adobe/reader/
    • Choose your operating system
    • Choose the latest version of # .x (example 9.x for version 9)
    • Choose the version the most recent number
      • NOTE: 10.x is the new Adobe Reader X (Windows and Mac only from this announcement)
    • Choose your language
    • Download the file
    • Windows: click on the .exe file. Mac: click on the .dmg file
• Using one of the links below will force you to install the "getPlus" Adobe Download Manager
. Also don't forget to uncheck the McAfee scanner if you do not want the link force installed on your desktop computer
• See also the download link': http://get.adobe.com/reader/otherversions/
• See also: https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox (do not use the link on this page for download, you can get the painful 'getplus' Manager to download from Adobe (Adobe DLM) and other "extras")
• After installation, launch Firefox and recheck your version.
• Update the Flash plugin to the latest version.
  • Download and SAVE to your desktop, so you can find the Setup program later
  • If you do not have the current version, click on the "Player Download Center" link on the 'download and information' or 'Download manual installers' below
  • Once the download is complete, exit Firefox
  • Click on the installer, you just download and install
    • Windows 7 and Vista: will need to right click on the installer and choose 'run as administrator '.
  • Launch Firefox and recheck your version or up to the download link below to test the installation
  • Download and information: http://www.adobe.com/software/flash/about/
    • Use Firefox to go to the site above to update the Firefox plugin (will also install the plugin for most other browsers, except IE)
    • Use IE to go to the site above to update the ActiveX to IE
  • Download manual installers. Note the separate links for:
    • Plugin for Firefox and most other browsers
    • ActiveX for IE
• Update the Java plugin to the latest version.
  • Download site: http://java.sun.com/javase/downloads/index.jsp (Java platform: download JRE)
  • See also "manual update" in this article: http://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox#Updates
  • Removal of older versions (if required): http://www.java.com/en/download/faq/remove_olderversions.xml
  • Remove several extensions of Console Java (if required): http://kb.mozillazine.org
  • Java test: http://www.java.com/en/download/help/testvm.xml

• The computer turns off accidentally during an update, the pc will not boot

  Hello

  I am running Windows Vista Home Premium.

  Acer Aspire M5640
  Intel Core 2 Duo E 7200
  RAM 3 GB DDRII
  500 GB Sata HARD drive

  I went out to do some quick shopping and turned on my pc. When I got home, proceeded to check my email (gmail) that I had left open. Went to click on an email from a reliable source, so I don't think it's associated virus. Could not click on everything that was running, pc is frozen. I tried cntr + alt + delete to continue with a reboot, does not open. So I held the power button for just shut it down and restart. When the computer has been restarted, it goes through it's normal procedure, until it gets to a green screen of Windows Update. When the pc is turned off, there is absolutely no indication that an update is underway. Now the computer begins to restart, gets to the screen update hangs and stops at reboot, samething over and over. Talked to Staples, not covered by the warranty, problem of Microsoft. Called tech support with Acer, same thing and they wanted to charge me $129 / hr to fix over the phone. That's why I'll try and see if anyone here can help me before I go the road of Acer.

  Thanks in advance for any help you can provide.

  ChrisF...

  You can not download a genuine copy of Vista on the Net.

  If you can borrow a friends correct (no Acer, Dell), discs of recovery etc. Microsoft Vista DVD, you are 1/2 there.

  All versions of Vista are found on a good microsoft Vista DVD.

  This is the product key that installs the files for which version of a Vista DVD.

  There are only 2 disk of Vista: a record of 32-bit and 64-bit disc.

  And there is only the Service Pack 2 for Vista.

  If this boot disk, that I informed you do not find your operating system, and if you can not do a repair of a Vista DVD installation, it's time to do a complete reinstall factory.

  See you soon.

  Mick Murphy - Microsoft partner