Error message 83 00009 HP Officejet 6500 has e710a

1. removed USB cable

2. I tried to reset the product.

(Unplugged the power cord expected 60 seconds, press the button of power; lit goes)

3. the cartridges do not move, so I can't remove the cartridges from the printer

4 83 00009 error message reappears

5 error message not found in the user manual

6. the printer is out of warranty

Hello OswaldPand welcome to the Forums of HP, I hope you enjoy your experience!

I'd love to help you with your error code 83 00009!

I'd rather the printer directly to a wall outlet. You want to make sure it is not filtered by a power bar or surge protector.

You also said that the transport would not move, so you could not remove the ink cartridges. "I would suggest following this document on 'traffic Jam' or ' 0X610000F6" Message displays on the all-in-one.

Good luck and please let me know the results of your troubleshooting operations. Thanks for posting on the HP Forums!

Tags: HP Printers

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