Error message appears when you open the link to Web sites in Windows Mail email: "windows cannot find [URL], make sure you typed the name correctly.

Until a week ago, I got no problem with opening links in e-mail messages in Windows Mail.  I suddenly had problems with the opening of all the links in e-mail messages - when I click on the link, an error message reads "Windows cannot find [url], make sure that you have typed the name correctly and try again"... a window then opens with a white screen.  But it is not a problem at the opening of the page if I paste the link to the window.

I also noticed that the problem resolves after a few attempts to open multiple links.   But after the reboot, the problem arises again.

I am currently using Windows Vista Home Premium with Windows Mail; did an update today with Service Pack 2, ran full scan of the system with Norton (no virus) and did uninstall the Yahoo and Google toolbars (recommended by David O - engineer Microsoft Support responses - to another user in this forum with similar issues).  And I still have the same issues.

THIS PROBLEM HAS BEEN RESOLVED - DUE TO INCOMPATIBILITY ISSUES BETWEEN SP2 AND NORTON.  UNINSTALL SERVICE PACK 2.

Tags: Windows

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