Error message - "Could not create the security default policy"

I just reinstalled Acrobat X on a new computer (upgrade to Acrobat 8).  Now, when I open a file in Acrobat X, I get a message error that says "could not create the default security policy."   How can I fix? Pourrait

Hi dawlaw,

There is a bug in Adobe software. Acrobat X pro and standard both install properly if any other Adobe product was already installed, but both disrupts the installation (do not create the AppData\Security subdirectories) if another product from Adobe that has not created AppData\Security directories has been installed first. Adobe has only been tested installation on machines that never had other Adobe products installed. They do not consider that other Adobe products can already installed.

(Alternative 1 (safer) - (a) uninstall all Adobe control panel products, b) then delete (or rename) the directories \AppData\Local\Adobe and \AppData\LocalLow\Adobe \AppData\Roaming\Adobe - Adobe never cleans these directories after uninstall. (c) make an own Acrobat x pro or standard installation before you reinstall any other Adobe product.

Solution 2 - copy \AppData\Local\Adobe\Acrobat\10.0\Security and \AppData\LocalLow\Adobe\Acrobat\10.0\Security from another machine that works.

Kind regards

Nicos

Tags: Acrobat

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