Error message: device is ready for use, and after a few minutes the error message "hardware Id missing.

Original title: hardware Id missing

I recently acquired a voice recorder HccToo 8 GB. However, whenever I connect it to my computer I get a message saying that the device is ready to use and after a few minutes the error message "hardware Id missing.
The usb cable that connects to the camera has no problem (and should be universal). And I tried to connect to other computers on win 7 with the same results. I also watched online solutions, but this problem seems to apply mainly to phones.

I would be grateful for any advice on what I can do about it.

Hi Nikolai,

Sorry for the late reply.

Did you try to connect other USB devices and check the issue?

If problem persists, try the steps to uninstall the USB Device Manager, uninstall the drivers of device from the list of programs, and then download the latest drivers from the manufacturer's website.

Step 1:

Uninstall the device from Device Manager

  • Open the Device Manager
  • Expand the USB section.
  • Find the USB device.
  • Click with the right button on USB and select Uninstall.
  • Select the check box delete the driver for this device.
  • Restart the computer after the uninstall is complete.

Step 2:

Uninstall the drivers of device from the list of programs in the control panel

  • Click Start, select Control Panel
  • Now, click on programs and select programs and features.
  • Find the USB.
  • Right-click USB driver and select Uninstall.
  • Restart the computer after the uninstall is complete.

Step 3:

Download and install the latest drivers for the USB on the manufacturer's Web site

Hope it would help. If problem persists always post back with the current state of your computer and the result of the proposed suggestion, we will be happy to help you.

Kind regards

Tags: Windows

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