Error message: iTunes has stopped working, trying to open iTunes

original title: i-tunes error

Whenever I try to open itunes a message appears that says that it has stopped working. How can I fix it? Is there a way to fix it without uninstall itunes and lose all my previously downloaded music?

Hi reilly.m,

1. When did you start to question?

2. you remember to make changes to the computer before this problem?

3. What is the exact error message you are getting?

You can view the following Apple support link and check if it helps.

iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits unexpectedly, freezes, or launch issues

http://support.Apple.com/kb/TS1717

If this does not help, you can also contact Apple support or post in the Apple discussion forums.

http://discussions.Apple.com/category.jspa?categoryID=149

Hope this information is useful.

Jeremy K
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

Tags: Windows

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