Error message: not available with this Apple ID update

App Store displays the available updates, but after choosing "Update", the error message starts "Update not available with this Apple ID" appears. All of the applications in question were purchased with the current Apple ID.

Mac Pro (2008), 10.11.4

Please test after each of the steps that you have not already tried it. Stop when the problem is resolved. Back up all data before making any changes. Remember, no one here is Apple or can help in problems of service the customer.

Step 1

If you have recently changed something in your Apple ID account (for example, the password), log out of the App Store and reconnect.

Step 2

A purchased app can only be updated by logging into the App Store with the same identifier Apple which was originally used to buy it. There is no way around this restriction, which applies also to the free applications. If you can not connect to help ID the buyer, remove the app and reinstall it. You will have to pay for it, once again, as appropriate.

Step 3

If you receive the alert when you try to update a grouped iLife application, select the shopping page in the App Store and find the application in your purchase history. If there is a button marked ACCEPT on the right, click on it.

If you have a used Mac, bundled apps related to Apple ID of the original owner and may apply to you. Reportedly, customer service has published codes redemption to some owners of second who asked, but it is not guaranteed.

Step 4

If you try to update the iLife or iWork applications that were installed from a purchased DVD, or if you have a refurbished Mac purchased directly from Apple, contact App Store customer service for a redemption code. If necessary, you will be asked for the part number of the DVD.

Step 5

In the App Store menu bar, select

Store ▹ view my account

Enter your Apple ID to the command prompt. In the lower right corner of the window that opens, click the reset button. Close the window.

Tags: Mac OS & System Software

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