Error message: Please connect connected HP printer

I have a HP Envy 5530 and regularly get the bubble of following error:

Clicking OK on the screen or the printer allows printing to continue and the sayse the printer, it connects with

"Update in progress

Update is in progress.  This may take several minutes.  You can check status of ink instant of HP by touching the ink icon in the home menu. »

The next time that I print, I get the same message.

without error, but I see the same message the next time.

Hey @cwknox,

Thanks for posting in the Forum from HP Support.

I see that you meet a prompt "connect the printer" ink HP connected and instant when you use your HP ENVY 5530 e-all-in-one printer.  I would like to inform you on this issue.  I have some suggestions that might help.

Try the following steps:

  • Your printer's front panel, tap the icon of webservices ().
  • If your Web services are not enabled, press OK to activate and allow for automatic updates. The 5530 must print a backgrounder code of request to the printer list - this will be useful later.
  • If Web services are already enabled select print information and hold the impression that results.
  • Then, sign in to your account to instant ink.  If you see a notification indicating that your printer is not connected to instant ink, click the Add Printer button and code of the Info page you printed earlier application type in the printer.
  • If it updates successfully, unplug your printer for a minute and plug it back.

If this approach re-establishes the connection of the printer to instant ink servers and eliminates connection guests, very well!  If this isn't the case, I recommend that join you our cloud support team. You can click on the following link to start a business: https://support.hp.com/us-en/contact-hp/product/HP-Instant-Ink-series/5264756/model/5401249#Z7_3054ICK0KGTE30AQO5O3KA30F3

Once you complete the form online to build your business, you can choose among different ways to contact direct.  Please let me know the result of your troubleshooting by responding to this post.  If I helped you to solve the problem, feel free to say "You rock!" by clicking the "Thumbs Up" icon below and by clicking to accept this solution.

Thanks for posting in the Forum from HP Support.  Have a great day!

Tags: HP Printers

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