Error message: "Preparation set up windows, do not turn off your computer" when to stop the system.

Original title: closure of the problem

Almost everytime I turn off my laptop, I get the message ' Preparation set up windows, do not turn off your computer . Then it takes forever to finally stop. Suggestions for this problem?.

Hi ArthurCosford,

This screen appears when you have pending Windows updates must be installed on the system or when you installed the Windows updates on the system.

Step 1:

You can check the windows updates history to discover updates recently and failed to install.

For more information, you can consult the following article:

See the Windows updates are installed

Step 2:

If there are updates failed, then try to download and install the stand-alone package with updates from the Microsoft Download Center.

a. to download updates from the Microsoft Download Center

b. Enter the item number in the field search and download the same.

c. double-click on the downloaded file.

d. click on run and follow the wizard to install it.

Hope this information is useful.

Tags: Windows

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    Thanks for posting your query in Microsoft Community.

    You did it any significant hardware or change software on the computer before this problem?

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