Error message: problems sing in my hollow Microsoft PC accounts

Problems sing in into my PC trough Microsoft acount
 Hi I received this error: Your PC is offline Please sign in with the last password used on this PC message in Windows. I bought a HP computer 3 montsh ago and have problems with the motherboard. They changed and sent me back the computer, but now I have this message, I conected trough ethernet and put my password didnt work, also tried with the on the screen board no luky, and also tried disconected the internet. Please what should I do?

This means that the computer is not connected to your WiFi internet, so it can not connect to the Server Microsoft Account to verify your password.  Instead, you must use your old password (the computer "knows").

If you don't remember what your old password has been before to get a Microsoft Account, you can use these instructions to reset your password. Reset a forgotten Windows password

Tags: Windows

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