Error message: product key not valid during activation of FSX Acceleration Pack
Original title: problems to activate FSX Acceleration Pack
Hello
I bought 'FSX Gold edition' from a retailer which included FSX Deluxe (2 CD ROM) + FSX Acceleration Expansion Pack (1 CD ROM); the package was of course with the Microsoft seal unbroken. Inside the box of however, there was only a single activation code, saying clearly "FSX Deluxe. FSX Deluxe activated perfectly, but I'm not able to activate FSX acceleration due to the absence of key I guess. I tried to use the same key as Deluxe, but it says it is invalid.
I tried following the instructions of technical support, but they ask the number PI, that I wouldn't find anywhere in FSX Deluxe (which is already activated and good work) or FSX Acceleration (works only in mode activate later ).
We could solve this here or should I go back to the retailer?
Thank you for your attention.
Hi AlbertoBR,
You can read the following article and check if it helps.
Microsoft Games and mapping: invalid product key
http://support.Microsoft.com/kb/812467
Hope this information is useful.
Jeremy K
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.
If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.
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