Error message that I am not connected to the internet on some app
Some of my programs will not update (automatic or manual) when I am online. Quicken, RoboForm, CCLeaner will be updated without problem. I was not able to install SP2, as well as updates of .NET Framework on my PC (XP Pro have). Suite of McAfee or Norton 360 will not update their definitions. I can open the Windows IE or Mozilla and go to the site, but I still see a message that I am not connected to the Internet. I have a broadband wireless router/w.
Hi ricklnewman,
· You receive an error message or error code when you try to install Service Pack or .net Framework?
The antivirus installed on your computer can block windows update in order to install. Microsoft recommends not having more security or anti-virus software installed on your computer, as this could cause conflict of files.
Follow the methods below:
1 start your computer in aclean boot and try to install the updates. Link below will help you to start the computer in clean boot:http://support.microsoft.com/kb/929135
Make sure that you reset the computer in normal mode (you can see step 7)
2. reset windows update components, you can see the below link for the same thing:
How to reset the Windows Update components?
http://support.Microsoft.com/kb/971058
See the links below to obtain the latest service pack for Windows XP:
How to obtain the latest Windows XP service pack: http://support.microsoft.com/kb/322389
You can download and install the standalone product of the .net framework from the link below:
Microsoft .NET Framework 2.0 Service Pack 2:
Microsoft .NET Framework 1.0 Service Pack 3:
With regard to:
Samhrutha G S - Microsoft technical support.
Visit ourMicrosoft answers feedback Forum and let us know what you think.
Tags: Windows
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