Error message "the upgrade patch cannot be installed by the Windows Installer service because the program to be upgraded is may be missing or the upgrade patch may update a different version of the program."

Original title: cannot install WMP11, update rollup 2

I'm still on WMP 10 for a reason, and I wanted to connect my PC with 360 videos. I downloaded the update, but he told me to go get the Update Rollup 2 or something, so I tried to install it and he told me that I needed to go get the .NET framework 1.1 and .NET framework 1.1 SP1. I went to download them and install them, but he tells me that "the upgrade patch cannot be installed by the Windows Installer service because the program to be upgraded is may be missing or the upgrade patch may update a different version of the program".

I Googled, tried of all kinds, uninstalled SP3 and tried and nothing.

Hi xelliotx,
 
I suggest that you follow these steps.
 
Step 1:
 
First of all, download and install .net Framework Cleanup Tool to remove selected versions of the .NET Framework on your computer.
 
Step 2:
 
Manually install the versions of Microsoft .NET Framework below:
 
 
Once this installation is complete, try to install the other required software and check.
 
See also:
 
Error message when you install an update for .NET Framework 1.1 or the .NET Framework 1.0: "the upgrade patch cannot be installed by the Windows Installer service.
http://support.Microsoft.com/kb/940332

Aziz Nadeem - Microsoft Support

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Tags: Windows

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