Error message "we encountered the following problems: creative cloud desktop cannot be installed.

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• How to solve this problem: we encountered the following problems: creative cloud desktop cannot be installed. (Error code: 1).

  We encountered the following problems: creative cloud desktop cannot be installed. (Error code: 1).

  Code 1 https://forums.adobe.com/thread/1434528

• I download creative cloud but I can't open it, it gives me a massage ' we encountered the following problems: creative cloud desktop cannot be installed. " (Error code: 1) ".

  I download creative cloud but I can't open it, it gives me a massage ' we encountered the following problems: creative cloud desktop cannot be installed. " (Error code: 1) ".

  Hi Wojood,

  You can follow the article: error: "unable to install". Creative Cloud Desktop which will allow to get this issue fixed.

  Let us know if you face more problems with this.

  Thank you

  Yann Arora

• When I try to install the 'install Creative Cloud' I get this message "we encountered the following problems: Setup failed in a critical file.» Please try to reinstall. (Error code: 43)

  When I try to install the 'install Creative Cloud' I get this message "we encountered the following problems: Setup failed in a critical file.» Please try to reinstall. (Error code: 43). I tried so many times and repeat me the same mistake. Help, please!

  Please check the resolution:

  • Setup could not copy a critical file. Error code: 43
  • Error code install CC 43

  Concerning

  Stéphane

• Hi after windows 10 almost killed my laptop and I had to restore to factory settings I tried to re - install creative cloud and get the following message "WE ENCOUNTERED THE FOLLOWING PROBLEMS: INSTALLATION FAILED TO INITIALIZE program.» PLEASE DOWNLOAD A

  Hi after windows 10 almost killed my laptop and I had to restore to factory settings I tried to re - install creative cloud and get the following message "WE ENCOUNTERED THE FOLLOWING PROBLEMS: INSTALLATION FAILED TO INITIALIZE program.» Please DOWNLOAD ADOBE SUPPORT ADVISOR TO DETECT THE PROBLEM. "then I tried to download the Advisor to support that to find it is no longer available. Accept payment until this problem is solved we know how to solve this problem?

  first of all uninstall cc on your computer.

  Run the vacuum cleaner by, http://www.adobe.com/support/contact/cscleanertool.html

  Restart your computer and reinstall the cc, Download Adobe Creative Cloud apps desktop application | CC free trial Adobe

  If that translates into the same initialization error:

  start at the top and work your way down to apply applicable patches until your problem is solved.

  If (win) cc: https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html

  If your error is:

  "Setup failed to initialize. File not found. ' or 'could not initialize installation. This could be due to missing files.

  first of all, rename folder OOBE OOBE.old.

  to find the OOBE:

  Win 64 bit OS: Program Files x86\Common Files\Adobe\OOBE

  Win 32 bit OS: Program Files \Common Files\Adobe\OOBE

  Mac os: HD > library > application support of > adobe > caps

  Mac os: USER > library > application support of > adobe > OOB

  If it fails or isn't the exact error you see, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall.

  If you use an installation dvd:

  Copy the contents of the drive in a desktop folder and install from this directory.

  If you are using a mac:

  1. try to create a new user account in Mac with administrator privileges.

  2. connect to the new user, navigate to Mac HD > Application > utilities > Adobe Installer folder, locate products such as Adobe Reader, Adobe Flash, Adobe Air and uninstall the

  3. navigate to the user library > Application Support > Adobe and Adobe put in the trash.

  4. navigate to Mac HD > library > Application Support > Adobe and Adobe put in the trash.

  5 restart the installation.

  If everything is applicable above fails, check your Setup logs:

  http://helpx.Adobe.com/Photoshop-elements/KB/troubleshoot-install-using-logs-elements.html

• Creativ-cloud desktop cannot be installed. (Error code 1)

  Anyone know what this means error?

  Error code 1: "unable to install". Creative Cloud Desktop: https://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html

• Creative Cloud Desktop cannot be installed. Have run as administrator, uninstalled, used Adobe Cleaner

  Windows 7 64 bit home edition - Creative Cloud desktop looks like it is install, gets 90% of the way through the status bar and then get the message that it "do not install" with no reason given.  Running as an administrator, uninstalled and reinstalled as an administrator. Again uninstalled and run Adobe Cleaner, removed from Photoshop CS5 and tried again to install, but the result every time is the same.  I turned off my internet security, use a LAN connection instead of wireless and once again, the same result.   I have a desktop for Adobe Creative cloud icon, but it will not lance. I went to the file manually and still once, both work regularly and as administrator and nothing happens, not even an error message.  I tried the download to another drive and then try to install from there and I tried to install Chrome and IE 9 and nothing seems to make a difference. Help, please.  I spent all day yesterday on it and I need to go to work.

  Yes, Jeff, you're right, I forgot to mention this step, but I have renamed the OOBE in both places, the Common\Adobe files and the local\Adobe file.

  After 3 hours of work with the Adobe support online chat, we finally found a solution.  In addition to all the other procedures, mentioned (CC of uninstall, run Adobe CC cleaner options 1 and 3, then by removing the OOBE files, restart the computer, verify any task, services or processes with Adobe running using the Task Manager) I had to create a nonadministrator user to Windows and install the program under that user.  Finally it worked.  I hope this helps someone else.

• Creative cloud desktop cannot be installed on MAc OS x 10.8.

  My creative cloud office could not install on MAc OSX 10.8.5

  Hi Itisja,

  Try these steps and let us know if it helps:

  • Download and run the creative cloud cleaning tool: http://www.adobe.com/support/contact/cscleanertool.html
  • Run the creative Cloud Cleaner tool and choose option 3 and then option 1 to complete the cleaning process.
  • Please rename OOBE folder these places to OOBE.old

       MAC: Macintosh HD > library > application support > Adobe > OOBE

  • Go to creative.adobe.com-> Download Center-> download creative cloud

  Thank you!

  Ankit

• Can't seem to get Creative Cloud Desktop application to install on Mac running Yosemite.

  Error message states: "we encountered the following problems: creative cloud desktop cannot be installed." (Cod d'erreur: 1) ". What is the solution? I am also having a problem downloading Adobe Acrobat Pro XI. He asks me to choose an application to download the file.

  A chat session where an agent can remotely look inside your computer can help

  Cloud creative support chat (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• We encountered the following problems: Office creative cloud cannot install

  Hi anyone knows he how to fix this error?

  We encountered the following problems: Office creative cloud cannot install

  Hi Cecil,.

  http://forums.Adobe.com/thread/1237853 can help.

  Thank you!

  Florianne

• When I execute the installer is coming us encountered the following problems, Setup was unable to initialize

  Hello

  I downloaded Adobe Flash Professional CC and when I run the installer is coming:-

  We encountered the following problems

  Setup could not initialize.

  What should I do now? Please help as soon as possible. Thanks in advance!

  Kind regards

  Mary

  start at the top and work your way down to apply applicable patches until your problem is solved.

  If (win) cc: https://helpx.adobe.com/creative-cloud/kb/creative-cloud-desktop-application-failed.html

  If your error is:

  "Setup failed to initialize. File not found. ' or 'could not initialize installation. This could be due to missing files.

  first of all, rename folder OOBE OOBE.old.

  to find the OOBE:

  Win 64 bit OS: Program Files x86\Common Files\Adobe\OOBE

  Win 32 bit OS: Program Files \Common Files\Adobe\OOBE

  Mac os: HD > library > application support of > adobe > caps

  Mac os: USER > library > application support of > adobe > OOB

  If it fails or isn't the exact error you see, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall.

  If you use an installation dvd:

  Copy the contents of the drive in a desktop folder and install from this directory.

  If you are using a mac:

  1. try to create a new user account in Mac with administrator privileges.

  2. connect to the new user, navigate to Mac HD > Application > utilities > Adobe Installer folder, locate products such as Adobe Reader, Adobe Flash, Adobe Air and uninstall the

  3. navigate to the user library > Application Support > Adobe and Adobe put in the trash.

  4. navigate to Mac HD > library > Application Support > Adobe and Adobe put in the trash.

  5 restart the installation.

  If everything is applicable above fails, check your Setup logs:

  http://helpx.Adobe.com/Photoshop-elements/KB/troubleshoot-install-using-logs-elements.html

• I changed to a new computer and get an error message that I need to download creative cloud because mine is corrupted. I'm in an infinite loop. I have download the installer and says that it cannot install because I need creative cloud and mine is

  Help, please? I changed to a new computer and get an error message that I need to download creative cloud because mine is corrupted. I'm in an infinite loop. I have download the installer and says that it cannot install because I need creative cloud and mine is corrupted. Help please! I'm paralyzed!

  [Double question deleted... it is an open forum for other users (sometimes Adobe) answer, not Adobe support...] MOD]

  The best option would be to contact the technical support that can remote into your machine & troubleshoot it. Contact the customer service

  Concerning

  Stéphane

• I try to install CC and get this error message: "another version of office of creative cloud or an installer Adobe is running. To continue, please close these first instances. "But there are NO other open instances

  I try to install CC and get this error message: "another version of office of creative cloud or an installer Adobe is running. To continue, please close these first instances. "But there are NO other open instances

  

  Hello

  Please try to close the services mentioned below from the Task Manager:

  

  Kind regards

  Sheena

• Why do I get an error message when I try to download creative cloud on my new mac laptop?

  Why do I get an error message when I try to download creative cloud on my new mac laptop?

  There are MANY messages of error... which is yours?

  or

  A chat session where an agent can remotely look inside your computer can help

  Cloud creative support chat (all creative cloud customer service problems)

  http://helpx.Adobe.com/x-productkb/global/service-CCM.html

• Error code 2 while trying to update Creative Cloud Desktop Application.

  I get the error code 2 while trying to update Creative Cloud Desktop Application. MacOs 10.9.5. I use Cloud to use Typekit fonts. Now it doesn't work at all. Updete can't and the old version does not work. Can you help me please?

  Sanna, try the following steps.

  1. Delete creative cloud app - https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
  2. Install the cloud creative app - https://helpx.adobe.com/creative-cloud/help/install-apps.html