error message when removing a program "an installation support file could not be installed, the system cannot find the file specified" _

Try to delete a file from the Program Neighborhood Agent, so I can load a different version.  When I try to remove the program through the Control Panel, it says "an installation support file could not be installed, the system cannot find the file specified."

Hello rarif, welcome.

I recommend that you try and that you use the Windows Installer Cleanup Utility (WICU).

1. go in:
http://download.Microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1bd/msicuu2.exe

2. download the utility and install it
3 run the utility from START > all programs > Windows Installer Cleanup...

4. find the program you want to uninstall, then remove the
5. next, restart your computer

Let us know if this helps,

Thank you! Ryan Thieman
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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