Error message when starting the computer in normal mode: btdna.exe

I get this error during start-up:

WSA startup failed or if you have the wrong version of the installed Winsock.

I tried the command prompt, run as an administrator and reset but it not taken care of the problem.  Help, please!

Hi Amy Shane,.

Welcome to the Windows Vista answers Forum!

You can check the following link and analysis online on your computer to verify if your computer is infected with a virus.

http://OneCare.live.com/site/en-us/default.html

Step 2: Manually remove BitTorrent from the PC

1 open the Task Manager by pressing the Ctrl + Alt + Del or Ctrl + Shift + Esc key combination.

2. go to the processtab.

3. search btdna.exe and right-click on it.

4. Select end process.

5. click Yes when the warning sign is displayed.

6. close Task Manager.

7 Click Start then start search

8. enter C:\Program Files\DNA\btdna.exe / UNINSTALL.

9. use the search function for all other instances of btdna and also remove them.

If you are prompted to restart the computer, then restart and reinstall the btdna.exe.

Hope this information is useful.

Jeremy K

Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think

Tags: Windows

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