Error message when the printer - new message, old printer connection

Hey, Dell forums. Me am a little a problem and, well, I have no idea how to solve this problem. I hope someone can help me.

Technical care first of all: the computer in question is an IBM Thinkpad R51 laptop running Windows XP Professional SP 3. The printer is a Dell all-in - One 926. They were also well used together for a long time and never had a problem until now.

A month ago, we bought an ereader. When I plugged it in, I got an error message. I thought, until I plugged in again and received the same message. I was going to just deal - until I tried to use my printer and got the exact same error message. At this time, I restored my computer to until I installed the ereader. I plugged the printer back in once it has been done and does not see a problem, so I thought it was fixed.

Today, I reconnected my printer. I had some problems with it - he was constantly printing quality rough and then kept insisting there were bands on the cartridge, but I have not tried to print something with her since then plug it in to check the error message - and I wanted to see if she would print. As soon as it is plugged in, the error message there. He is come twice, in quick succession - I hit Cancel and other pops up immediately and I hit Cancel again, that the first time through this message and the ereader has shown me that it was the only way to stop.

It comes in I got the error message: Application popup: Windows - disc no.: Exception Processing Message c0000013 parameters 75b6bf7c 4 75b6bf7c 75b6bf7c

Scanned, printed and another image scanned into the computer very well after that. I can't restore before you reinstall the ereader - this point was erased by the computer, creating automatic points. Whatever it is, it seems does not solve the problem. It was the same usb port that I always use to plug in the printer, and I did the same as I always have. The only things I've done since the restoration has been updated Windows and things like Java and Flash.

Someone has advice on how to solve this error message so I do not understand whenever I use my printer?

Phenyx,

You can copy a document under the glass? No computer is needed to do this correct?

I would try reinstalling the printer by following the instructions below.

First run, delete print jobs to eliminate any print job stuck in the queue.

Unplug the printer.

Download and run the patch (cleaning printer utility) until it prompts you to restart your computer.

Restart your computer. Make sure that the printer is deleted. Driver Manual printer removal

Download the 32-bit drivers for Vista for Windows 7 32-bit or 64-bit drivers for Windows 7 64 bit Vista. Install the Vista drivers in Vista compatibility mode, you will get a message, the printer is not connected. Connect the printer at the moment (power on).

You will find links to the patch/drivers to...

Reference Dell 926 Photo all-in-One Printer owners thread (W7)

Don't forget the programs anti-virus and firewall will block communications.

Rick

Tags: Dell Peripherals

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