Error message when you access files on NMH300 Explorer

Hi, I have a problem here. The error message: "the media center doesn't answer, please confirm the device is turned on and connected to your network." appears whenever I try to access the file on the hub of media NMH300 browser. I tried to restart the unit, back to zero, but in vain. I always get the error message. I use the updated firmware 3.18.4. No idea how to solve this problem?

Also, I can't seem to restore the firmware to version 2.17 even if I did a reset of the device by pressing the reset on the back of the unit. any help on this?

Hello

Try to press on and press and hold the reset button on the back of the mediahub for 30 seconds then check if its now reset to the factory settings.

I'm curious, when you started having this problem it was in time when you created a folder under "File Browser"? Maybe the Linksys article below is the right way to create folders on the mediahub or just create a folder using the drive mapped.

Create and delete new actions displayed in the file browser

Anyway I hope this helps.

Tags: Linksys Media

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