Error messages: "an unknown error has occurred" and "message is not found" when you try to remove and open your messages.

Original title: having touble delete messages in Windows Mail

In Windows Mail, I have a problem deleting messages, a note comes up saying "an unknown error has occurred." Messages can be opened with the message "message was not found. I am running Vista with the 32-bit version, so I ran the 32-bit update and received the message that 'update doews not apply to your system. I also ran the 64-bit update but got the same message. Anyone able to help me?

This is usually due to a mismatch between what is in the message store and what is in the database and is usually caused by invading antivirus software (see www.oehelp.com/OETips.aspx#3).  Try to compact and repair the database and see if that fixes the problem (see www.oehelp.com/WMUtil/).

Steve

Tags: Windows

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