Error: No sound card installed on the use purpose

sound card

recently, I asked here to have any sound that passes through my good speakers last week, I discovered that there was no sound coming from my side, when I used my microphone for what whether the person on the other side might hear me perfectly and then last night I was talking to someone on the goal and I received a message saying that I have no card its installed suggestions?

Hi wheelsofsteel10,
 
We recommend that you run the sound troubleshooter and check the difference. To do this, visit the following Web site, click 'Run now' under the section "diagnose and fix sound playback problems" and run the tool successfully: http://support.microsoft.com/gp/no_sound
 
We also recommend to go into the preferences of its PURPOSE and check the options. For more information, see "using AIM on Windows" http://www.aim.com/help_faq/using/win/sounds.adp
 
If the problem is only in ORDER, contact the Publisher of the software for further assistance.
 
I hope this helps.
 
Kind regards
Syed
Answers from Microsoft supports the engineer.

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