Error on my Storm 9500 for blackBerry Smartphones

Hi evryone,

Hello
I use Blackberry Storm 9500 with OS 4.7.

For awhile, I had problems with my camera.

I unsucceeded change my sound profile.

I tried to click on "Set Ring Tones/alerts" every time, it didn't go anywhere.

Same thing if I try to chacnge via main menu > options > ring tones/alerts.

It seems like the "Set ring tones/alerts" funtion had been blocked.
Everyone would like to share with the way to solve this problem?

Thank you

Hi JSanders,

Thank you for the information.

I tried all methods to correct the prior agreement of the problem to post my question on this forum.

in any case, I solve the problem right once I confirmed my message, but I still have to make some additional adjustments to the device.

It seems that the problem occure once I upgraded my OS to the latest version, even if it was recommended.

I solve the problem of

1 data backup using the BlackBerry Desktop Manager.

2. unplug the unit of BB to the computer.

3. go to the main Menu > Options > Security Options > General settings

4. press the Menu button, then press on wipe Handheld.

5. the device to initialize and wait for the device to restart and idle.

6. connect the device to the computer and synchronize data.

7. setting of parameters which is not covered by the backup process.

8. now the machine works fine.

Once again, I thank again, you & best regards.

Tags: BlackBerry Smartphones

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