error 'remove and check color cartridge '.

I have a HP all in one 7400 printer / / scanner/copier/fax. All of a sudden I get an error 'remove and check color cartridge. I made several times and cleaned all of the excess ink that I see. The printer/turn off has no effect. Disconnection/reconnection of power also no effect. Any suggestions on other solutions?


I had the same problem with my HP Officejet 7410 so cleaned the contacts of carriage and ink cartridge by directions on this link:

After my first attempt to cleaning these contacts, I reinserted the cartridge and tried to print again, but I got the same error message.  Then I removed the cartridges (color & black) of their slots and after transport, I discovered the lower part of the cart was covered with ink, pointing a flashlight so... using more than a dozen cotton pads, I cleaned the bottom of the cart at best.  In addition, thinking that maybe the ink cartridge no was not manufactured exactly the right size and shape, when I inserted the cartridges in their slots I slightly pressed them to make sure the contacts could touch.

I was happy to see that now the error message is gone and my printer print again... Oh well, at least for now.

Tags: HP Printers

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