Error "Setup.exe has encounter a problem and must close" when you uninstall a program.

Original title: Unistalling a program (Remove)

I want to uninstall a program but when I click on remove the following pop up messege appears (Setup.exe has encounter a problem and nneeds to close.) We are sorry for

the inconvenience.
-----------------------------------------------------------------------------------
If you were in the middle of something, the information you were working

at the risk of being lost.
Please tell this problem to Microsoft.
We have created an erroe reprt who can send us.
We wiil treat this report as confidential and anonymous.)

Can you tell me what I need to do? Because I sent error report and the problem persists.

Hope your replay at the beginning to my email address: * email address is removed from the privacy *.

Sincerely

Armando Cortes Monge

Hey Armando,.

We will need details of the program you are trying to uninstall as said by Stefan to help you with the problem.

Come to the error, here are two ways to fix.

Method 1:

Reinstall the program from the installation source, and then Uninstall it. This helped to eliminate many applications successfully.

Method 2:

Manually remove the program from the registry.

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following windows Help article.

Back up the registry
http://Windows.Microsoft.com/en-us/Windows-Vista/back-up-the-registry

After you back up the registry, follow these steps.

(a) click Start and type regedit.

(b) click on regedit.

(c) in the registry editor, find the following registry key:

HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall

Each key listed under Uninstall in the left pane of Registry Editor represents a program that is displayed in the list of installed programs, programs and features.

(d) to determine which program that represents each key, click the key and discovers the following values in the details on the right pane:

DisplayName: Data of the value of the DisplayName key is the name listed in Add / Remove programs.

- and -

UninstallString: The value of the UninstallString key data the program used to uninstall the program.

(e) after you identify the registry key that represents the program, right click on the key in the left pane of the registry editor window, and then click Remove.

(f) click Yes in response to the message "are you sure you want to delete this key and all of its subkeys?

(g) close the registry editor.

See if that helps.

Kind regards

Shinmila H - Microsoft Support

Visit our Microsoft answers feedback Forum and let us know what you think.
(c) in the registry editor, find the following registry key:

Tags: Windows

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